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Reviewed November 24, 2013

If you want to see where you're going, don't go to this W. Everything in it is dark and dingy. The bathroom lighting is florescent; putting on makeup was a challenge. The closet is a tiny indentation in the wall with a cheesy curtain over it ; the drawer space in the room is inadequate; the restaurants have the slowest service I've ever experienced in a major city. My group placed our breakfast order and advised the server that we had a meeting to get to. After 55 minutes ( a lot of patience for breakfast) the meal had still not arrived, and we had to leave -- hungry. Lunch was similar, I wouldn't risk dinner there at all. There is no newsstand or convenience store in the hotel ( a major inconvenience for a business meeting) and the only decent thing was hot water for showering and hand washing.

Room Tip: Some rooms have a decent chair and light for reading. Others have bizarre little couches. The 23rd floor offered a great view. I felt like I need a flashlight to get around, even in the room. The hotel is generous about storing luggage pre and post checkout. Forget the average room...unless you like dark decor--and don't drop anything on the rug -- you'll never find it again. Stay someplace else if you're over 25.
  • Stayed: November 2013, traveled on business
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1  Thank Sheila K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAtlantaMidtownGM, General Manager at W Atlanta - Midtown, responded to this reviewResponded November 26, 2013

Hello SheilaK.
Thank you for taking the time to provide your feedback. We were certainly disappointed to hear you had such an unpleasant experience. Your comments and feedback have been shared with the hotel team. We would love to have an opportunity to earn your confidence back on a future visit. Please let us know if that is something you would have interest in doing. You can reach us at GMWAtlanta.Midtown@WHotels.com. We hope to hear from you.
All the best,
W Atlanta-Midtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

Top of the line in hospitality w/ great features & a nice room. Parts show a little wear & tear in basic features of the room but overall, they have kept the rooms & common areas in great shape.

Standard pricing for Midtown Atlanta but along with a high end experience like the Four Seasons, I was impressed with the friendly staff at the front desk, valet parking & even maintenance (who I ran into in the hallway). Those type of "little things" help create a friendly & inviting environment for an overall great stay.

We had the Fantastic Suite & had a great view of Midtown & Buckhead from the 25th floor. One thing we were upset about was that we could not access the outdoor, glass elevator that we have seen numerous times driving by. We were told it comes "randomly" but throughout the night & next morning, it said it was on the 3rd floor the whole time. This was something we were looking forward to but we were a little disappointed that we couldn't take a ride up in it.

Thank you to the team at Whiskey Bar & Spice Market as well, for enhancing our experience while staying at the W.

Room Tip: Fantastic Suite 2509 (view of Buckhead w/ awesome shower)
  • Stayed: November 2013, traveled as a couple
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Thank Shoey2100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAtlantaMidtownGM, General Manager at W Atlanta - Midtown, responded to this reviewResponded November 26, 2013

Hello Shoey2100.
Thank you for your awesome review. We really feel that we are very lucky to have such a wonderful team here at the W Atlanta-Midtown and thank you for your nice comments about them and our property. And our apologies for glass elevator being out of service when you were here. That means you will just have to come back and ride it then. So when will we see you back at W Atlanta-Midtown?
All the best to you!

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Reviewed November 20, 2013

It was a great stay! Our room had an issue but the concierge gave us great service and accommodated us. Also Byron, helped us find nightlife activities which we thought was great not being from Atlanta. Overall, this hotel was perfect and will definitely recommend others here

  • Stayed: November 2013
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Thank Jahquiis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAtlantaMidtownGM, General Manager at W Atlanta - Midtown, responded to this reviewResponded November 26, 2013

Hello Jahquiis.
Thank you for the awesome feedback! We love our team here (especially Byron) and are glad you enjoyed them as well. Look forward to seeing you soon! All the best, W Atlanta-Midtown

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Reviewed November 17, 2013

This hotel is chic and has a European feel. The staff are very courteous and professional. The rooms are very clean and the beds are comfortable. My room came with the snack bar and minibar fully stocked. This is a good location in Midtown Atlanta with lots of restaurants nearby.

  • Stayed: November 2013
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1  Thank jetset2032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAtlantaMidtownGM, General Manager at W Atlanta - Midtown, responded to this reviewResponded November 26, 2013

Hello JetSet2032.
Great to hear you had an awesome experience. Hope to see you again on your next visit to Atlanta! All the best,
W Atlanta-Midtown

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Reviewed November 15, 2013

W Atlanta Midtown is simply fantastic. The amenities in the room are endless from martini shaker, chaise long to Bliss toiletries. Small Biergarten right outside. Very friendly front desk throughout stay.

Stayed: November 2013, traveled as a couple
Thank Sven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAtlantaMidtownGM, General Manager at W Atlanta - Midtown, responded to this reviewResponded November 26, 2013

Hello SvenP.
Thanks for the awesome feedback! Hope to see you again on your next visit to Atlanta.
All the best,
W Atlanta-Midtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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