I have stayed at this hotel before, and i stayed here with a friend of mine during the recent Atlanta snow fiasco. The hotel on other occasions seemed really good to me. But being a luxury hotel that belongs to a chain of highly prestigious SPG group, the recent experience left a sour note. The hotel does not have enough inventory to serve dinner to its guests when the roads shut down in Atlanta on day 1? We were told dinner service was not available at 9 pm. We went to the bar next door for dinner. The bar did a 'last call' at 11 pm,even though there were many people stuck and nothing to do. The one person i liked interacting with was a staff who was stuck at the hotel with her dog, she brought me warm covers to make my self on a small sofa/chair and was really pleasant to talk to.
The front desk was of no help in terms of even advising to maybe make myself comfortable on a lobby chair, even though i am a Platinum member of this chain.
I normally love St.Regis but when it mattered the most, St.Regis, Atlanta went down just like the rest of the city.
- Official Description (provided by the hotel):
- Located in the exquisite enclave of Buckhead, The St. Regis Atlanta stands out as an impeccably groomed AAA Five Diamond boutique hotel resort with unsurpassed pampering in a grand location. ... more less
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- Also Known As:
- The St. Regis Atlanta Hotel Atlanta
- St Regis Hotel Atlanta