We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel and Great Customer Service!!!”
Review of W Atlanta Downtown

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
W Atlanta Downtown
Ranked #60 of 174 Hotels in Atlanta
Certificate of Excellence
GreenLeadersBronze level
Alabama
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great Hotel and Great Customer Service!!!”
Reviewed April 11, 2011

My friends and I stayed here for my friend's bachelorette celebration. From the time we pulled up to valet park our car, the entire staff was courtesy and thankful that we decided to stay at the W. It was four ladies in a two queen size bed room, and the room was the right size. This was my first time staying at the W and I must say that it was a great experience. The ambiance was so chic!!! I would definitely stay at a W Hotel again. I just hope the customer service parallels the W Hotel Downtown Atlanta!!!

  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsTab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,016 reviews from our community

Traveler rating
    516
    242
    138
    65
    55
See reviews for
103
250
71
412
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 4, 2011

Stayed here for a volleyball tournament with my family. My wife & I are in our mid-40s and came with our teenage daughter. We all had a hard time seeing with the minimal lighting and dark walls in the lobby and room. The lobby is very cramped, so I'm glad we didn't come in with a lot of people. I like the security aspect of it, but they need to make it more obvious you need to swipe your room key to use elevator. Walls were very thin so not the most quiet hotel. Just like a lot of hotels in this category, they charge for EVERYTHING. For example, $10 for 2 small Oreo packs. Also, $11 for an intimacy packet (2 condoms & lube). I know that people have sex in hotel rooms, but you don't have to encourage it! It drives me crazy that you get free internet, in-room coffee & fridge paying $120 and $200/night hotels charge.

The room wasn't very clean. They never cleaned a sticky soft drink ring on the desk that was there when we arrived and there were skid marks in the toilet.

All the staff was very friendly and accommodating. We used the MDX, which was fine but they only had one for the entire hotel.

Anyway, OK stay overall but I felt like I was in a nightclub more than a hotel most of the time.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank UTFanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed April 4, 2011

Overall good experience. It's a little bit different in terms of style and decor..sort of a modern/contempary feel. Top notch customer service from EVERYONE. Good on site restaurant in BLT Steakhouse. Excellent sleeping situation..dark rooms. Small, but nice enough spa and fitness center.

Only drawback was location...just slightly isolated...couple of blocks in immediate vicinity a litte rundown.

  • Stayed April 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobk1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2011

I had really expected the W to be a nice hotel but was shortly disappointed. The room was quite small and cramped. You could hear people talking and coughing in the adjacent rooms. There was no free internet access. If you want internet, expect to pay $20/day for it. They offer the typical temptations in the room, but the prices were unreal. Unless you're drunk or something, who pays $10 for M&M's or $8 for bottled water. The decor was nice but that is about all I have positive to say about the place. Some of the staff was nice, some were not so nice. If you have money to burn or are impressed with names, stay here.

  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TxBobS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 24, 2011

The wall are paper thin, even there employees agree with this. You can hear everything in the room next to you. Had to switch rooms , hotel made what should have easy mid week room change, a hassle. Don't usually complain about hotels, but had very poor experience! Would not go back

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimmyjohn911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota Florida
Level Contributor
133 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed March 19, 2011

The W is a very contemporary hotel. The rooms are very nice but do not have enough light. Everything is so stylish that I found it annoying. The shower is in the middle of the room with half the panel clear so your companion can watch you in the shower to a degree.

Service was exceptional. All staff was very good at their jobs.

The W is a very good hotel if you like contemporary styling. It seems to cater to younger, more hip people than me.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andyc53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviewed March 8, 2011

I recently stayed at the downtown W hotel and I just wanted to let you know that your staff was extremely helpful and nice and made our stay one to remember. I was particularly impressed with the Valet Services and how welcoming they made our family feel.

I plan on staying at your hotel again … and will also recommend for any business ventures/meetings.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cooperstuartjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Atlanta hotels
0.1 mi away
Twelve Centennial Park
Twelve Centennial Park
#86 of 174 in Atlanta
4.0 of 5 bubbles 375 reviews
0.4 mi away
Hotel Indigo Atlanta Downtown
0.4 mi away
The Ritz-Carlton, Atlanta
Show Prices
Show Prices
Show Prices
0.4 mi away
The Westin Peachtree Plaza
1.6 mi away
W Atlanta Midtown
W Atlanta Midtown
#101 of 174 in Atlanta
3.5 of 5 bubbles 1,361 reviews
0.2 mi away
Aloft Atlanta Downtown
Aloft Atlanta Downtown
#42 of 174 in Atlanta
4.0 of 5 bubbles 681 reviews
Show Prices
Show Prices
Show Prices

Been to W Atlanta Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Atlanta Downtown

Property: W Atlanta Downtown
Address: 45 Ivan Allen Jr Blvd NW, Atlanta, GA 30308-3052
Phone Number:
Location: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Atlanta
#18 Green Hotel in Atlanta
#23 Luxury Hotel in Atlanta
#29 Business Hotel in Atlanta
#30 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — W Atlanta Downtown 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
The W Atlanta Downtown energizes and inspires, a wonderland of sensual style amid major corporations and specialty shopping. Close to Georgia Aquarium, Centennial Olympic Park and the Georgia Dome. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your W Atlanta Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Atlanta Downtown Hotel Atlanta
w Hotels Atlanta
w Hotel Atlanta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing