I stayed at the Westin for three nights with my husband and children (family of four). I was in Atlanta for a meeting being held at the hotel, and we extended our stay to have a mini family vacation.
The proximity to family-oriented attractions (Centennial Park, the Georgia Aquarium, etc.), a nice variety of dining options, and easy access to public transportation make the location just about ideal. We took a walk through Centennial Park one evening around sunset and found it very easy to get to and from the hotel. The following morning, we walked to the aquarium and arrived sooner than we expected. And on the subject of location, you can get a spectacular view of the downtown area by visiting the top floor observation area, which is divided into little "pods" with telescopes and touch-screen panels that provide information about some of the other downtown buildings.
The hotel itself has full service restaurants, a bar, and a Starbucks, so most food and drink needs can be met on site. We ordered room service twice and got a very good, appropriately cooked (i.e., not overcooked) burger and a decent quality, slightly overcooked steak. Wait times in both cases were less than ideal. One of our orders took 1 hour and 40 minutes to arrive, due to what was described as a "glitch."
We arrived to a room that had been given a cursory cleaning. For instance, we found multiple long hairs from the previous occupant on the carpet and in the bathroom (granted, traveling with a crawling infant brings the housekeeping quality into sharper relief). We don't require the white glove treatment so it wasn't a huge deal, but suffice it to say I've been in cleaner hotel rooms.
Our room was on the small side, though given the circular floor plan for the hotel I was pleased at how the design of the room downplayed the fact that we weren't in a normal rectangularly shaped area. Floor-to-ceiling windows also help the small footprint of the room feel more expansive. Despite limited drawer and closet space we felt there was adequate storage for our family's needs. We did require a refrigerator and this had to be requested for a one-time fee of $15.
When we arrived we needed to just crash and decompress, so we ordered a movie and found that the streaming quality was inconsistent throughout the movie. Attempts to resolve this issue went as far as replacing the television in the room, but it still only partially resolved the problem. Perhaps it's a bandwidth issue.
The four of us all slept very well. The lights of downtown Atlanta are bright but are no match for the blackout curtains. And the beds are... well, they're Westin beds. They're awesome. They don't call it a "Heavenly Bed" for nothing. Climate control was highly functional if a little weird (because the temperatures displayed on the thermostat were surely 5 degrees higher than the actual temperature in the room).
On the business side of things, I found the meeting facilities to be very comfortable, and the catering was excellent! There could have been more places to plug in a laptop charger, however.
Overall, my family and I felt able to relax and enjoy ourselves in this huge, well situated hotel. I would be happy to stay here again if business brought me back to downtown Atlanta.
- Official Description (provided by the hotel):
- Rising 73 floors above the heart of the city, The Westin Peachtree Plaza, Atlanta features world-class service, superb amenities, and an unparalleled location. Our hotel is moments away from Atlanta's best-known attractions - from the Georgia Aquarium and the World of Coca-Cola to Philips Arena, Centennial Olympic Park, and the Mercedes-Benz Stadium. ... more less
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- Also Known As:
- The Westin Peachtree Plaza Hotel Atlanta
- Westin Hotel Atlanta
- Westin Atlanta
- Atlanta Westin
- Westin Peachtree Plaza