This hotel has a great location for shopping with Lenox Square and Phipps Plaza. The rooms are pleasant but the TV is small. The restaurant which was supposed to be open until 10 had nobody at the desk when we showed up at 9:30. We waited a few minutes but nobody showed up. The front desk staff was slow and made several mistakes. For example, I asked that the $19 self parking charge be put on my bill and the clerk told me to use my room key to go in and out. She never activated it though for this which caused a delay in leaving the garage. She also tried to tell me the guaranteed king I had reserved was not available. It took an assistant manager getting involved before I was given the room. The concierge staff was super. I wouldn't stay here again though. There are other great hotels nearby--the Ritz Carlton, etc. and this one isn't living up to the standards I'd expect at this price.
- Official Description (provided by the hotel):
- Discover luxury at JW Marriott Atlanta Buckhead. Our hotel in Atlanta, Georgia's vibrant Buckhead area is near some of the best shopping and entertainment in the city. Experience Lenox Square, an upscale retail center close to our hotel, and get to the Lenox MARTA station with ease. ... more less
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- Also Known As:
- Jw Marriott Atlanta
- Marriott Hotel Buckhead Atlanta
- Marriott Atlanta
- Atlanta Marriott