Staff was great. The rooms were not great. The bathroom was shabby...mold on the shower walls (I wouldn't have seen it, it blends in with the tile/marble) , the tub wasn't draining so when you took a shower you stood in a puddle of nasty water, the sink wasn't draining properly, the wood needed to be re-stained. The air conditioner wasn't working either so we called someone to fix our problems. The maintenance guy came right away.The solution was a bottle of Draino which fixed the sink, but not the tub and the maintenance guy had to open the ceiling up in our closet to reset a switch for air conditioner. Room service came while we were gone and left towels, but not hand towels or wash clothes so I had to wash with a big towel because I didn't realize it until I had gotten into the shower. I spent all week and took my time trying to get the right place to stay and I went way wrong with the Marriot. I will never stay at another Marriott hotel. The location was great, staff was ok, the dinner that we ordered was excellent, but the room was a disappointment and that's where you are supposed to feel most comfortable. The cleanliness of the bathroom was so bad, you can only imagine how nasty the rest of the room was. We just couldn't get comfortable because the air wasn't working properly and we took a shower in a tub that wouldn't drain. I was so happy to get home and wash off all the germs! The valet drivers were extremely helpful and courteous. The front desk were friendly, but you could tell that they were having to make themselves act friendly ( they greeted you with a fake, weird smile), but they were also very busy. I couldn't believe that they consider themselves four star. Never again....
- Official Description (provided by the hotel):
- Experience exciting downtown Atlanta at the stylish DoubleTree by Hilton Hotel Atlanta Downtown. Walk to many downtown attractions such as Georgia Aquarium, Georgia World Congress Center, Georgia Dome and many other attractions. ... more less
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- Also Known As:
- Marriott Atlanta Downtown Hotel Atlanta
- Wyndham Atlanta
- Atlanta Marriott