I booked this hotel in advance to take advantage of the discounted rates. I had some initial reservations about the staff after calling a couple of times to speak with them about questions I had. The phone staff reservation, front desk perhaps needs a bit more training. However, they made up for this initial impression because of the following:
a) I received a call from the hotel on my arrival day, welcoming to to Atlanta and encouraging me to call if I had any issues making it to the hotel safely.
b) I was greeted professionally and friendly my the front desk manager. I also received an immediate upgrade to a renovated suite (all because I signed up for iprefer, it was free)
c) my room faced the famous Fox Theatre and was really nice.
d) I received a welcome letter and fruit basket, compliments of the hotel.
This is all 5 star treatment in my opinion. I have never had a hotel call me before arrival welcoming me to the city and offering assistance if I needed it.
- Official Description (provided by the hotel):
- A Midtown icon, The Georgian Terrace Hotel is located in the heart of Atlanta's business and cultural district, across from the Fox Theatre. The hotel delivers a brand of service rarely found - southern hospitality at its finest. When you stay with us - you are home. We're set to please with everything from big modern suites to versatile event and meeting spaces. Our business facilities are state of the art. We offer a world-class conference center, an impressive boardroom, classic ballrooms and secure, onsite parking. Just off our lobby, Livingston Restaurant + Bar serves award-winning American cuisine. Reserve one of our 326 rooms or suites today. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Georgian Terrace
- Georgian Terrace Atlanta Ga
- Georgian Terrace Hotel
- Georgia Terrace Hotel