I am always excited to stay at Four Seasons but.......This hotel didnt seem close to Four Season standards to me.We checked in late and had a nice experience with check in.Valet guys very helpful and pleasant.After going to the room,we discovered we were in a smoking room.We were ticked but decided to stay after A very long day and early wake up call for a meeting the next morning.It was not a great room.It was very dated and the linens really should be changed.The towels that were left were either very new or VERY old.The old were dingy and brown and right next to the new ones to make it even more obvious.Why wasnt this caught?The duvet under the coverlet was DISGUSTING,stains all over and brown,covered by a very crisp, starched and clean coverlet.We discovered this after the first night when we woke up and the cover had slipped off.So we slept under that without realizing.
Room service was prompt and delicious.And breakfast in the restaurant was also very good.The service is up to par for Four Seasons.
The hotel was packed with hockey players as the NHL Allstars were in town.With that said,there was a guy who was the coordinator for the players yelling in the lobby at players every time we were in the lobby.The only time It really became over the top was while we were eating breakfast on the "terrace"inside and he went on for the entire length of our breakfast.I think he should have been ask to lower his voice by the hotel which was NEVER done.
Am I being picky?Not really as these hotels pride themselves on perfection.There are tons of other choices in Atlanta and I think this one should step up there game before Its too late.
For the price we paid,this experience should be perfect and It just simply wasnt.
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- Also Known As:
- 4 Seasons Hotel Atlanta
- Four Seasons Atlanta
- Atlanta Four Seasons