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“Nice escape from the costa's”

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Gran Hotel Benahavis
Ranked #3 of 4 Hotels in Benahavis
Reviewed April 19, 2013

This lovely and extremely affordable hotel is about fifteen minutes from Estapona and at the foot of the mountain range. It is close enough to enable you to access the coast should you wish to or to explore further into the mountains. It is also a short drive from Malaga airport.

Benahavis is a small village with a good selection of bars and restaurants and is within a short walk of the hotel making it easy to pop out for the evening if you don't wish to eat in the hotel restaurant itself.

The hotel is large and has good sized rooms with all the facilities you would need. The beds are comfortable and the rooms are spacious enough for you to stay for a while without feeling cramped. The hotel grounds are lovely and there are two pools to sunbathe round. Hotel staff are always pleasant and welcoming and the bar and restaurant service is good. Both my partner and I have always enjoyed the breakfast and whilst we don't generally use it there is a spa underneath the hotel as well.

There are plenty of walks and a reservoir within a short distance which is nice for a stroll.

We discovered this by accident and were glad we did because this part of Spain is mostly over-developed and far too busy for us. Instead we use Benahavis as a base from which to explore the white villages and get away from the coast. We've visited five times and will visit again. We normally pick early or late and have enjoyed visits as early as March and as late as November and still found a welcome stay and plenty of sun.

Wish they'd add free wi-fi but other than that I have no moans at all :)

  • Stayed: March 2013, traveled as a couple
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Thank Ravenbrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranHotelBenahavis, Manager at Gran Hotel Benahavis, responded to this reviewResponded April 20, 2013

Dear Guest,

We appreciate your valued comments and your time for sharing your opinion on Tripadvisor.
It is a pleasure to learn you enjoyed your stay with us.

More so, we are glad to inform you that we now offer free Wi-Fi access as an extra amenity to all our guests!

We are looking forward to welcoming you at Gran Hotel Benahavis.

Best regards.

Marie Wagemans
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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374 - 380 of 781 reviews

Reviewed April 18, 2013

Big clean hotel, with big rooms and a nice staff with good service. Good parking possibilities, a lot of spaces just in front of the hotel. The spa is ok, the same as the breakfast. In walking distance to the town. The hotel is probably better in high season when there is a bit more people. We found our selves a little bit lonely in this big hotel when we visited in end of march.

  • Stayed: March 2013, traveled as a couple
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Thank TheFongalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranHotelBenahavis, Manager at Gran Hotel Benahavis, responded to this reviewResponded April 19, 2013

Dear Guest,

We appreciate you valued comments and time to share them on TripAdvisor Website.
It is a pleasure to learn you had a pleasant stay with us.

I am looking forward to welcoming you again soon.

Best regards.

Marie Wagemans
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

Visited Benahavis lots of times to eat in the wonderful restaurants but first time stayed there in a hotel other than an apartment. This hotel is lovely. Beautiful surroundings, gorgeous gardens, excellent staff, lovely rooms, couldnm't fault it.

  • Stayed: January 2013, traveled as a couple
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1  Thank PamM M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GranHotelBenahavis, Manager at Gran Hotel Benahavis, responded to this reviewResponded April 23, 2013

Dear Pam

We first would like to thank you very for sharing your opinion and for choosing our Hotel for your repeated visits.

We are delighted to know you enjoyed your stay with us and we are very much looking forward to welcoming you at Gran Hotel Benahavis.

Sincerely.

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Reviewed March 25, 2013

Good hotel and the setting good.the staff very pleasant and breakfast good and hot.the rooms are nice and big but could do with an update .the sheets on bed were clean but the top cover,the cushions and the valance were very dirty and also had itchy blankets but we were lucky it was hot hot enough to sleep with just the sheets.

  • Stayed: March 2013, traveled with friends
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Thank keredu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

We have just left this hotel in utter disgust, a week was booked for a special birthday treat.
We arrived and as usual we checked our bed linen, it's our philosophy to do so in any hotel regardless of star rating. The mattress cover was stained and filthy, we contacted management and they changed our room, but alas dirty linens again, so on our first night there exhausted from travelling, we went to an upgrade to a suite. The suite was very nice, as is the hotel to look at, well on the surface that is! We thought all would be well but no, the smell from the toilet hurt our eyes and throat. We reported this to the front desk, a young man was sent with a bottle of blue liquid in his hand, which he put down the loo and told us it would be ok. In the middle of the night, maybe as we'd flushed a few times, the smell woke us up with a vengeance! Methane wasn't the word! So a very disturbed nights sleep, and in the morning reported this to the front desk. We were told the manager was away for 1 week and he can do nothing! We were going out for the day, and returned to nothing done about the smell!! We then called to report this and were given a bottle of chemical to pour down the loo ourselves! One of us suffers from respiratory problems, which sparked off breathing problems. We approached the front desk yet again this morning, and eventually had a meeting with someone from management. He assured us a change of room would solve everything with clean linens he would personally check and no smells. Told that some bedrooms do suffer from these smells from time to time. We reluctantly changed rooms, no.4 change in 3 days! We had a 2 bedroom suite, so thought we'd have extra pillows, and upon checking them, lo and behold the sweaty yellow stains on all the pillows. We asked for them to be changed. House keeping brought us..yes you guessed filthy pillows! My wife took 2 pillows to the front desk to show the manager himself, his reply was " well they've got clean covers" no sign of sorry or remorse. We immediately checked out, no way would we recommend this top show hotel. We actually have found a clinically clean alternative place to stay. I will give this new clean place a 5 star and a highly recommended vote. So steer clear of this hotel. Benahavis itself is beautiful with nice people, a shame about this thorn in the Rose bush!!! Esta hotel es muy sucio, no recomendiente. Lo siento mi espanol es poquito. Gracias.

  • Stayed: February 2013, traveled as a couple
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1  Thank englishrose7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

We stayed for 2 nights (13/14 Feb) costing 199 euros for 3 of us sharing a very sustantial sized bedroom. No complaints on the breakfast but we did feel that some of the communal areas and bedrooms needing upgrading as they were looking rather tired. The large reception area is not particularly inspiring and more could be done to make this space more attractive.

Do agree with previous comments regarding the 6 euro charge for use of the internet. By making this free could actually work to the hotel's benefit as guests may be more inclined to have a drink in the lovely courtyard.

Our one main issue was regarding other guests (in room 116 I think) who argued, slammed doors and dragged furniture for a total of 4 hours (until 3 in the morning). Shame on you!! The hotel were aware of this and at one point a member of staff did visit the room but to no avail. Unfortunately, this experience means we won't be returning to the hotel in the very near future.

Room Tip: The standard rooms are very large and ideal to accommodate a further 2 beds comfortably for children...
See more room tips
  • Stayed: February 2013, traveled with family
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Thank Evans03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

This is a lovely hotel. Massive rooms, friendly staff and in a beautiful location. The only thing that lets it down is they want to charge you 6 Euro PER DAY for use of the internet. Come on this is a 4* hotel, move with the times and provide free wifi to guests - even if only in the communal rooms.

  • Stayed: February 2013, traveled as a couple
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Thank 03maz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Benahavis

Address: Huerta de Rufino S/N, 29679 Benahavis, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Benahavis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Benahavis
Price Range: $64 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Benahavis 4*
Number of rooms: 95
Official Description (provided by the hotel):
Enjoy the exclusivity of this unique hotel 4* SPA located in Benahavís, a natural heaven. The Gran Hotel Benahavís SPA is the perfect place for those who want to forget it all and immerse themselves in elegance, comfort and luxury. With 4 stars rating the Hotel offers many facilities and services beyond guest’s expectations. Let our idyllic gardens and outdoor pools seduce you, savour its exquisite cuisine, rest in its large rooms and pamper yourself in our SPA. ... more   less 
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Also Known As:
Benahavis Gran Hotel

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