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“Breathe taking views - Heart stopping attitude - Unprofessional management”
2 of 5 bubbles Review of Alora Yurts

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Alora Yurts
Ranked #3 of 18 Specialty Lodging in Alora
Certificate of Excellence
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Breathe taking views - Heart stopping attitude - Unprofessional management”
2 of 5 bubbles Reviewed September 10, 2013 via mobile

Our first morning got off to a bad start due to being rushed and harassed over breakfast, which was confusing as site talks about it being relaxed and eating in the comfort of your room. Followed by no water to shower with and was very rudely spoken too when I questioned why there was no running water, this happened more then once in our stay and blamed people showering two times a day, which was odd as surely people have paid to use the facilities as advertised.. the pool was topped up every morning with water but badly needs treating as water looks off colour and would fail any ph test, The pool is not suitable for children or less able bodied, as there is no safety equipment poolside or steps or ladders in or out the pool so only options are jump in at deep in or trying to lower your self in, getting out could also rise issues, self catering facilities where a game of roulette as different items where missing everyday or laying dirty in the sink, I would high advise if going to take you own chopping board and not to let any food touch the table or work surface as found dog asleep on table and told any food to put on fridge as stray dogs will get to them if on counter as kitchen is outside with no door, just a heads up on wildlife carefull not to shine torch high in bathroom when dark as bird living in large wasps nest will get out and fly around room pooing in shock. Our yurt was nicely laid out but smelt like a wet dog, also was large drop outside our front door less then 1meter away also not suitable for children or if you have more then one drink, if you go would advise using a luggage lock on door when your not in there as road runs right next to yurt and random cars or people riding horses go past, will also keep stray doors out, ear plugs will help on the matter as night time seams to be when the all barking and howling and runing around start. Then with a high speed train as your morning wake up call. Left this "holiday"after spending a lot of money feeling run down and tired and mistreated.

Would I go back...No

Would I recommend...No as there are much nicer and relaxing yurt sites in spain to stay in which will go to in future.

Site needs tidying up broken furniture replaced or removed, more cleaning needed also a customer service course wount go a miss, to learn how to treat a Paying Customer with respect. Also First aid kit and fire escape route needed along side other improvements.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Customer123456234563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Cardiff, Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

With my partner starting a college course in September we knew the only chance we had to go on holiday was the school holidays....cue lots of kids bombing into the pool, having to reserve a sunbed at 6am etc etc, we were totally not up for that kind of resort holiday so began researching for somewhere slightly different to go and so happy we struck BINGO. We's stayed in a wooden yurt before and enjoy camping so this seemed the perfect option, camping but with a proper bed, pool and hot tub! Well, what a wonderful place Alora Yurts is, unique, comfortable, relaxing and the most lovely hosts in Sara and Darren (and of course Sid and puppy Lola)!

We caught the train from Malaga which is really simple, although we just missed a train and due to Fiesta there were a couple not running so a little wait, but as I say only due to Fiesta. Sara picked us up from the train station in Alora and we soon felt at home with a quick tour of the site and cold drink provided. We settled into our yurt, and had a quick dip in the 'pool with a view' before enjoying a fantastic meal cooked by Sara, wonderful fajitas...delicious and great value. Definitely no need to self cater at all. Our breakfast was served to our yurt as requested at 9am, a beautifully presented platter of yumminess and a tea served from a vintage teapot with cute little rose handle. Breakfast with the best view I have ever had.

Despite a small problem with water on our second day, it was back up and running really quickly and Sara and Darren were very apologetic. To be honest the pool was clean and cool so a shower wasn't really top of the agenda anyway and there was bottled water provided for flushing the toilet for the short time there was no water. Great management to get water delivered on a Sunday and during Fiesta!!

Our hosts suggested a trip to El Chorro, around 40 mins drive away and kindly offered to drive us, and the other couple staying there. We stayed the full day swimming in the lakes and relaxing, and simply text our hosts for a 'chauffeur' trip back - couldn't ask for better service!

We ate Sara's food several times and each was equally as good, but my favourite was definitely the tuna burgers and brownie - delicious and by the end we had to ask for child portions as we just couldn't eat it all!

We did prepare our own breakfast in the kitchen, but Sara kindly heated bread for us every morning even though we were 'self-catering'. The kitchen is kept clean and the bin bag changed regularly during the day to avoid any unwanted visitors. There is a lovely old wooden table and comfy sofas in the kitchen too to relax on, as well as an outside porch where we spent most nights drinking, playing cards and chatting with our hosts and other likeminded guests.

Another trip to El Chorro and a lift to the station and back and then again to head home, very generous offer of lifts from Sara & Darren but if you do want to get out and about a lot then do hire a car but if you are happy to go with the flow then you don't need to.

The Yurts are beautifully decorated and our bed was so comfortable, it was wonderfully relaxing - and where else can you find an actual bed as a sunbed by the pool?!!

The bathroom was beautifully decorated with a stunning basin unit and old roll top bath and a great shower with plenty of power.

We just can't wait to go back again, we really did feel most welcome and at home. Good Luck to you Sara and Darren, you have created a magical and unique place and hope many more people get to experience it. I will certainly be recommending to all my friends and family.

Room Tip: We stayed in the Yurt closest to the house and pool but none of the yurts or teepee is far away and...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank EPCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed September 9, 2013

Upon arrival at Malaga airport we were met by Darren at the departures entrance (as our flight had arrived early and you are unable to stop at the arrivals to pick people up). After a short time in the car, travelling along the busy night-time main roads, Darren finally put the lights to the car on. During the journey he seemed fairly knowledgeable about the local area, even being helpful enough to point out a brightly lit building, letting us know it was not a nightclub but was in fact a brothel. Arriving at the site as a family group of 4, two couples, we had a choice of a yurt and a teepee, of which my wife and I won the teepee, having just been constructed for our arrival. Our first night was restful, and in the teepee you could see the stars while laying in bed.
The first morning of our stay I was the first to venture to the poolside, and after laying on one of the loungers by the pool for a little while i felt hungry for breakfast. By this time my in-laws had risen and were also a little hungry, and three breakfasts were asked for. Unfortunately Sara must have misunderstood because four breakfasts were produced even though my wife was not yet ready for hers. After a short "discussion" where Sara grumbled that they were going to get cold, my brother-in-law and I retrieved the breakfasts and brought them to the teepee. After breakfast we had to make a quick decision about food shopping, as it was a Sunday and shops close in the afternoon. Fortunately for us, as we all wished to go and choose our own food and there were only two spaces in the car, we had been prepared and brought some food with us. We made the best of things with our rations, and settled down to enjoy the day. Unfortunately there was a slight problem with the water, the well had run dry due to people abusing the showers and, in the words of our hosts, "having four showers a day". Now considering the heat both inside the teepee/yurts and the slightly green tinge of the swimming-pool, this did not seem totally unreasonable, however as water is a precious commodity you should be prepared to stick to one or two showers a day maximum in your stay here. Fortunately water was restored by the evening.
On our second morning we all managed to have showers and said hello to the bird nesting in the shower block( such a normal living arrangement it didn't seem to trouble Sara when mentioned). I would suggest that anyone staying here should invest in either some spanish lessons, to call for a taxi, or a hire car, as it can get very frustrating waiting around for a lift. However, that being said Darren and Sara are very good at taking you to the town and back and taking you to the station or picking you up, they don't even charge for those sorts of trips. My suggestion is not to cook for yourself though, as the fridge in the small kitchenette sometimes has ants crawling around inside and there are no bins for proper storage of watse readily available, so you'll end up just using bags to put the waste in which will attract flies, wasps and ants, as well as the stray dogs in the area. After shopping we enjoyed the sun and view by the pool, and dipped into the pool as readily as you can when the only water available is slightly green. A small warning for pool-users though, there are no steps into the pool so it may not be suitable for people with walking difficulties or small children. Also 'bombing' into the pool is frowned upon due to the water wasted.
We spent the next day lazing around, and we enjoyed much of the view and Spanish weather, and in the evening arranged for a lift in to the station the next morning, however in the morning the car was being used to transport other guests at the time, so we decided to take a walk. The walk was through some lovely countryside, and we soon came to a bus stop, next to a shop which our hosts had been unaware of. There the kind proprietor was able to tell our group the time of the bus, and after a short wait we completed our journey to the station.
Unfortunately it was on our next morning we woke to a cold shower, however my brother-in-law kindly offered to change the gas bottle for the shower. In the process of doing this he discovered that the well was nearly empty, and mentioned this to our gentle host Sara, who promptly grew exasperated with 'people' showering so often and even swore. After my sister-in-law informed me of this she was promptly met at the poolside while she was alone by an angered Sara, who did not appreciate being told "Nobody speaks to my husband like that" in reference to the swearing. Both women were soon joined by their husbands and the hosts' raised voices were heard up the hill in the teepee by my wife, and then the hosts left to secure more water. Obviously we decided the atmosphere to be too acerbic, and immediately booked a different place to stay for the remainder of our time in Spain. We were trying to eat most of the food we had bought to self-cater when our hosts returned, and after we finished what we could and had packed much of the rest away my wife, who had not been involved in the confrontation earlier, approached the hosts to let them know how inappropriate and unacceptable the confrontation had been. During this calm approach Darren, who had up till then been jolly and cheerful, became so overcome by his emotions that he had to walk away, leaving Sara to give us a refund and explain how their car was overheating and they could not take us away (nor could they call a taxi for us due to their apparently poor Spanish). In the end we left the site on foot in the middle of the day with all our luggage heading down to a bus stop to await passage away from the bad experiences.

The yurts were very lovely, as was the view, just the poor customer service skills and the almost non-existent site management letting everything down.

  • Stayed September 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Woistmeinkopf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 8, 2013

I have just got back from my second visit to Alora Yurts this summer and cannot recommend it enough. All the previous reviews are spot on, so I shall keep my review short. The site is relaxing, charming and serene. Darren and Sara (backed by superb dog team, Sid & Lola) are amazing hosts, they are warm, hospitable and will do anything to make sure you have a great holiday. Well worth a visit or two!

My only tip for other visitors would be to hire a car if you are planning to use the yurts as a base for day trips as the site is a few mins drive to the nearest train station.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rii_plus_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 7, 2013

My girlfriend booked us two nights at Alora Yurts as a birthday surprise for me and what an amazing surprise! We had an great two nights/days. Darren and Sara's hospitality was second to none, the views were incredible and the yurt 'experience' charming, unique and extremely comfortable. We had a hamper full of delicious treats and ate Sara's awesome full English on the first morning. We didn't eat dinner at the Yurts as we wanted to explore the local area but the paella Sara cooked looked absolutely incredible. On top of all this the drinks prices are extremely reasonable (1EUR a beer, 3EUR a bottle of cava and 5EUR a bottle of wine). Highly highly recommend!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JonnyMiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 1, 2013

We went to Alora Yurts with plans to go to Seville one day, Valencia the other. However within seconds of arriving at the yurts with its breathtaking views and peaceful surroundings we already established that we were not going to move for the 4 days.

The yurts were immaculate and beautifully decorated. Darren and Sara are the most amazing hosts and literally could not do enough for us. Their cooking is outstanding and at 15euros for 3 courses it is not worth going anywhere else. The cooked breakfast is far better than any I have ever had in England. The drinks available are very well priced also.

Honestly there is nothing I could fault with Alora Yurts except I wish we had longer there. We are already trying to book again, hopefully this year. It is just the perfect escape and we really cannot wait to go back.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed August 8, 2013

this is a truly amazing place to stay. we had stayed at York yurts previously,so knew that the accommodation was going to be good. There are 3 yurts, although they are shortly going to add a tippee. However the views were even more fabulous than we were expecting. The view from the cow yurt is best, in my opinion this is also the most comfy of the beds, although all are very comfy. The most romantic is in my opinion the snug, which has a very comfy carved french style bed, and a beautiful carved Arabic style wooden swing love seat. This one is the hardest to get to, being up a slope. The yurt with the round bed is closest to the house.
because it was the dry season we couldn't have a BBQ, the whole area has a very strict ban on outside cooking and fires etc, which is sensible given how hot and dry it is.
However Sara cooked us wonderful meals every night. She will cook you pretty much what ever you want and even catered to our rather picky teenage kids. fresh pot of coffee brought out to you each morning. Darren or Sara will also run you to the shops to pick up what ever food etc you need. They will also pick you up from the station and will run you out to the wonderful azure lakes near El chorro where you can swim.
we were amazed, that given the heat (25C at night) how cool the yurts were. The eye is open and Darren has fitted mosquito nets in them. we did not get bitten too much and not really at night.
The pool is very relaxing with amazing views and very comfy sun beds, hammocks and swing seat.
At night you are serenaded by crickets and cicadas, which is atmospheric, you can also hear wolves howl from the wolf park over at antiquaria.
You literally are in the middle of nowhere, the property is reached by a very winding dirt track, which is a bit of a terrifying drive, but Darren will meet you and either drive your car up for you, or ferry you up and down to your car if the drive proves too much for you.
getting the train from the airport is very cheap and easy. you have to change at victoria kent station, then get the train to Alora from there. Darren will meet you at Alora.
one of the great aspects of staying here is that you can relax completely. I spent the whole time pretty much in a sarong and bikini, so no having to dress up for dinner, like you would if staying at a hotel. Darren and Sara are so friendly and cant do enough for you.
lola the puppy is adorable and Sid the staffy is as soft as a brush. we miss them both already !
When we left sara was about to adopt a blind rescue dog called Pedro, shame we didn't get to meet him.
if you are worrying about the toilet situation, dont, there is a proper flushing toilet near the pool and each yurt has its own open air composting toilet, which are very clean and do not smell. you do have to wash your hands with water from a jug, but I liked that, its like the washing stand that Victorians used.
The shower is all singing and all dancing, a very fancy thing which has horizontal jets, a fixed head and a flexi head. there is also a bath.
The water comes from a well, so is not drinkable, but Darren and Sara provide free, chilled bottled water, so it isn't a problem. remember to take a bottle up to your yurt for if you get thirsty in the night.
we spent several nights just watching the sky for shooting stars whilst chilling and drinking with our hosts. would love to go back in spring and see all the spring flowers.
do remember to take a torch.
although they will lend you one if you forget.
towels are provided, but these are for the bathroom use, you have to take own beach / pool towels.

Room Tip: cow yurt has best views and the most comfy bed in the world. the snug is the most romantic and the r...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jenny3hats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alora Yurts

Property: Alora Yurts
Address: La Morena, 29500 Alora, Spain
Location: Spain > Andalucia > Province of Malaga > Alora
Amenities:
Bar / Lounge Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #3 of 18 Specialty Lodging in Alora
Price Range (Based on Average Rates): $
Number of rooms: 3
Official Description (provided by the hotel):
three beautiful mongolian yurts all with fantastic views. Each yurt has been furnished to a high standard and share pool and hot tub both with views. The yurts are spaced well apart to provide privacy and peace during your stay. We have created a relaxing environment for people to unwind completely. You can self cater or meals can be delivered to your yurt. ... more   less 

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