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Best Western Battlefield Inn
Ranked #4 of 20 Hotels in Manassas
GreenLeadersBronze level
Reviewed September 29, 2012

Very congested area. Hard to get in and out of. No sign on main highway to guide you in.Party of 400 held upstairs, children were allowed to play and carry on outside the rooms until after 8 p.m. Had to call the front desk to get them inside. Person hanging out by front desk with leg over the arm of a chair when we checked in. Ate at the restaurant in hotel. Don't! Order delivery from a local restaurant, it will be better. Should have known, there was no one else there on a Sat. night. Breakfast was good though.

  • Stayed: September 2012, traveled as a couple
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Thank baker1576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded October 1, 2012

I would like to thank you for taking time to write a review on your recent stay with us. I am very sorry that a group of children were playing outside your room from an event that was being held in our ballroom and that you were not happy with our Restaurant and want to thank you for bringing this to my attention so that my team and I can continue to improve. I have also sent you a personal note explaining how sorry we were that you were not happy with your stay. I would hope that you would come stay with us again soon so we may show you our continued improvements and our commitment to guest satisfaction.

Sincerely,
Tammy Bragg

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233 - 239 of 270 reviews

Reviewed September 8, 2012

Very, very comfortable beds. Could use a little updating otherwise. Nice pool. Bar on premises. Grill and picnic tables on premises. After a little difficulty with the manager he finally came around and was very eager to please a guest. My only complaint was they wouldn't automatically give me points on my rewards card because I (we) were Corporate Lodging. Thankfully Best Western gave me points anyway which means I will recommend Best Western in general. I definitely recommend this place. I only have one thing to add--if you need a room where you don't have to go up any steps at all to get to your room this is not the place for you. Otherwise by all means stay here! I plan to in the very near future with work travel again if there are openings.

Room Tip: If you are wanting a ground floor room--there are none that you do not have to go up at least a coup...
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  • Stayed: August 2012, traveled on business
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Thank sat1922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded October 1, 2012

I would like to thank you for taking the time to let us know about your stay. I am glad you enjoyed the comfortable beds and was able to enjoy our lounge and pool area while staying with us and I was so glad that our Front Desk Manager was able to assist you on making sure you received the Best Western Reward points. I look forward to you returning again soon.

Sincerely,
Tammy Bragg

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Reviewed August 4, 2012

Stayed here on a trip with a group. Hotel allowed us to park motorcycles securely inside the court yard near our rooms. Great front desk service at check-in. Melody was very helpful in making sure everything was as we expected & that we had everything we needed. Nice clean pool. Comfortable rooms. Good rates. Definitely would stay here again.

  • Stayed: July 2012, traveled with friends
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Thank pbpuzzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded September 7, 2012

I would like to personally thank you for choosing our hotel for your accommodations. I am so pleased to hear you enjoyed your stay with us and look forward to your return.


Sincerely,
Tammy Bragg
General Manager

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Reviewed July 31, 2012

Can't say enough about the front desk help. Melody was more than helpful. She even drove in her own car to pick up some discounted tickets for our group. We were all on bikes and she volunteered to go get us tickets for a concert at a discount!

Our group was traveling on motorcycles and Melody was very gracious enough to let us park our bikes close to our rooms! That is almost unheard of. Could not have ask for better service.

Room was clean, on first floor as requested. In the area of all our friends as requested. Even moved one guy to get closer to the group!

Hot breakfast was nice vs just cold bagels!

I would definately recommend this hotel for a group or individauls traveling via motorcycle or with a family. Top notch service all the way around!

  • Stayed: July 2012, traveled with friends
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Thank HarleyJetDriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded September 7, 2012

I was so glad to hear Melody was such a big help while you were staying with us and we look forward to having you back again soon and thank you so much for taking time to let us know about your stay.

Sincerely,
Tammy Bragg
General Manager

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Reviewed July 30, 2012

We stayed here for one night during a cross country trip and were very pleased. The beds were comfortable, which is a must after long days of driving. It's easy to get to from I66. The staff was pleasant. The breakfast was a free hotel breakfast -- which is to say that if you like making your own waffles it's great.

However, the great thing is that they're pretty pet friendly. It was only another $10 to have the dog with us, which made it very convenient.

I've seen some comments from folks saying that it's a good place to stay if you're visiting DC. I'd disagree with this statement. I66 can be horrible during rush hour -- often taking in excess of an hour each way to and from the district. Stay here to see the great stuff around Manassas and the Udvar-Hazy Center at Dulles, but it's a less than ideal location to go all the way into the District.

  • Stayed: July 2012, traveled as a couple
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Thank pridkett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded September 7, 2012

I was glad to hear you enjoyed your stay with us and look forward to having you return again soon. If I can can be of assistance in the future please do not hesitate to call me directly.

Sincerely,
Tammy Bragg
General Manager

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Reviewed May 12, 2012

My husband and I planned a vacation to VA and Manassas was the best location to stay for what we wanted to do. Also chose this hotel based on price and rooms available. Within 1/2 hour of DC and Mount Vernon. Two hours to Charlottesville and the Skyline Drive. Room could have been cleaner on arrival, but left a note the first day and the place got spiffed. Overall room was adequate, good with us because we were out early and back late. Best thing about this place is the employees. All were friendly and helpful and made us feel at home for the week. Have the waffles, fruit salad, cereal and coffee for breakfast; hot buffet and pastry wasn't what I wanted but others seemed to enjoy it. Hotel is set up with pool, tables with awnings, horseshoe pit and BBQ grills in the center court. Not too private at night on the first floor. Would go again, though for a short stay.

Room Tip: Second floor on the side of the center court away from the horseshoe pits (unless you're really...
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  • Stayed: May 2012, traveled as a couple
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Thank martharoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded August 2, 2012

I would like to thank you for taking the time to comment on your recent stay with us and do look forward to you returning again soon. I will look into why we did not have whole fruit available during your stay because we do offer bananas,Apples and oranges. I do hope you will choose to stay with us again soon.

Sincerely,
Tammy Bragg
General Manager

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Reviewed April 18, 2012

The Best Western Battlefield was like a home away from home for the two nights we were there in April of 2012. We wanted to be somewhere close to D.C. but we had our cat with us, which presented a problem in Maryland.

I admit, our trip was ill-prepared, and I didn't make accommodation arrangements ahead of time, but we lucked out when we found that most Best Westerns accept pets - except in Maryland (I didn't find one affordable hotel/motel chain that did). However, we had to go into Virginia to find it. We landed at the Best Western in Manassas. I wish we would have found them sooner, as we would have had more time to have fun.

For an extra $10 per night our kitty could stay with us, and she was as happy as could be in our room. The people who checked us in were wonderful! I was given a discounted rate without even having to mention AAA, and that was a relief for me. I was told that if we stayed another night we could have the same rate, but that was not honored by the people who worked the following morning. Oh well. I didn't complain.

The breakfast was really good--a very nice spread with eggs, waffles, sausage, cereals, fruit, yogurts, etc. I took my own coffee beans because nothing tops my coffee, but they had all that too. It was very hearty. I would have preferred some fresh fruit--apples & bananas, but that isn't a complaint.

The only problem I had, and it was resolved after I became upset about it, was that they asked us to switch rooms because a "regular" guest was coming in and he wanted our room. At first I agreed. We started taking our bags over and when we opened the door, we found the room in complete disarray with beer bottles all over, and both beds unmade. Before we were asked to move we were ready to go into D.C. for some sightseeing, but we were asked to wait for another 45 minutes for them to make up the room. My issue was that we were in room 143 and they were moving us to room 153--just around the corner. I asked them why they couldn't put the other guest in 153, since we were already in 143, and quite content there. Besides, I had just had surgery and was not supposed to be taking it easy. I felt it was an unfair thing to ask a paying guest. I had to tell them that I was going to make a complaint if I was forced to move. That is when the clerk came and told me we didn't have to move. It was just a small glitch, but we got over it.

The room was great! It smelled nice, everything was working (there was a fridge and a microwave). The remote was one of those "clean" remotes - easy to wipe germs off if you're a germophobe. And the beds -- the most comfortable beds ever in that price range. They were firm but not lumpy. Nicely padded, and the best part was that they had real duvets, and four fluffy pillows. I could have spent two days just laying in bed and have been happy.

The Best Western Battlefield has a peaceful feel to it. Maybe it's because of the beautiful courtyard--maybe it's because we were having one mishap after another and being there was like having a vacation from our vacation. Whatever it is, I wouldn't hesitate to return.

  • Stayed: April 2012, traveled with family
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Thank shawnmarie1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy B, General Manager at Best Western Battlefield Inn, responded to this reviewResponded August 2, 2012

I would like to thank you for taking time to comment on your stay with us. I am very glad you and your pet choose to stay with us during your visit to the area. I was very glad to hear you enjoyed the comfort of our beds and do look forward to having you stay with us again soon

Sincerely,
Tammy Bragg
General Manager

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Additional Information about Best Western Battlefield Inn

Address: 10820 Balls Ford Rd, Manassas, VA 20109-2401
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Manassas
#5 Business Hotel in Manassas
Price Range: $99 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Battlefield Inn 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The BEST WESTERN Battlefield Inn is ideally located off I-66 and is less than one mile from the historic first land battle of the Civil War at the Manassas battlefield. The hotel is just four miles from Jiffy Lube(R) Live and the George Mason Aquatic Center. This full service pet friendly hotel features 123 well appointed rooms complete with wireless HSIA, well lit work desk, flat screen TV with cable and micro/frig combos in every room. Our new luxury pillowtop bedding, a top of the line Simmons(R) product, assures a good night's sleep. All rooms are situated around a lovely professionally landscaped courtyard that features a large pool and two canopied picnic areas with tables and grills. The secure gated courtyard property is enclosed from the parking lot entrances, providing a delightful atmosphere. Our large ballroom and professional staff will enhance your event! ... more   less 
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Also Known As:
Best Western Manassas
Manassas Best Western
Best Western Battlefield Hotel

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