We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (125)
Filter reviews
125 results
Traveler rating
38
41
30
12
4
Traveler type
Time of year
LanguageAll languages
38
41
30
12
4
Show reviews that mention
All reviewsroom was cleanwould stay here againbreakfast areaeach morninglobbymotelmicrowaveshampoodcelevatorconcert
Filter
Updating list...
36 - 41 of 125 reviews
Reviewed June 16, 2016

I found this hotel to be reasonable, clean, easily located, and had an excellent breakfast selection. The best thing was their customer service. I left my laptop in the room at checkout. Staff found it and made sure it was shipped overnight to my home. I highly recommend this hotel, its amenities, and its staff who went above and beyond for me.

  • Stayed: June 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daxa P, General Manager at Best Western Manassas, responded to this reviewResponded June 22, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

Thank you.
daxa Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2016

Very good value; staff very friendly and helpful; rooms clean and quiet; breakfast quite good. It does not have pool or elevator but quality and value offset that. It is off the beaten path in Manassas Park, VA, but close to freeways for access to Northern VA sights.

  • Stayed: June 2016, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank boxer30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daxa P, General Manager at Best Western Manassas, responded to this reviewResponded June 22, 2016

Thank you for the kind words and positive feedback for us. We are delighted to hear you enjoyed your stay and found the hotel an ideal fit for your needs. Thank you for the recommendation to others, we look forward to seeing you again as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2016

To start, I first made a reservation for three nights and added on an extra night. The first night and next day were great but after that, our stay went a bit downhill. The room wasn't cleaned the next day and I was told sorry, it won't happen again. The next day, it happened again. The front desk again said, sorry, not sure why that happened. Upon checkout, the additional night I booked messed everything up so I received a free night for all of the issues. This was a nice surprise which I didn't expect. The breakfast was very good but the rooms could use updating.

Stayed: June 2016, traveled with friends
Thank rm0463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daxa P, General Manager at Best Western Manassas, responded to this reviewResponded June 22, 2016

We appreciate you taking the time to share your valuable feedback with us. We are sorry to see we did not meet your expectations and you were dissatisfied with your stay. I will share this with the team as we work to bring the guest room back up to our standards and review plans for improvement.

Thank you.
Daxa Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2016

I really enjoyed my stay at the Manassas Best Western. The room was great, the staff was very friendly and the breakfast was good. I would definitely recommend this hotel to anyone who is traveling near Manassas Virginia.

  • Stayed: May 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daxa P, General Manager at Best Western Manassas, responded to this reviewResponded May 22, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Daxa Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2016

BW in Manassas is an affordable alternative to downtown Washington DC. It is on or near mass transit to get everywhere.The town itself is historic and home of two significant civil war battles and is within 6-8 miles of the Air and Space UDVAR/HAZY collection of historical planes. The museum is spectacular as is the staff at this hotel.The tour of the battlefield's are an emotional and educational experience. They were smart to oreserve them

  • Stayed: May 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Robert D k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daxa P, General Manager at Best Western Manassas, responded to this reviewResponded May 22, 2016

Thank you for sharing your trip with us. We appreciate all feedback we receive as it allows us to see where we are doing well and where improvements are needed.

Daxa Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews