I choose to book my stay using Advance Purchase when Hampton's website would not allow my to book under the group rate offered to the wedding party, assuming I would be able to straighten out the mistake when upon check in. Every member of the hotel staff, as well as multiple corporate "customer service representatives" informed me that nothing could be done because I used Advance Purchase. Many of us are limited by corporate policies that make customer services a challenge. The difference is that some of us make some effort to work around them.
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- Also Known As:
- Hampton Inn Manassas Hotel Manassas
- Manassas Hampton Inn