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“Great Customer Service” 5 of 5 bubbles
Review of Holiday Inn Manassas - Battlefield

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Holiday Inn Manassas - Battlefield
Ranked #2 of 19 Hotels in Manassas
Certificate of Excellence
Ontario, California
1 review
“Great Customer Service”
5 of 5 bubbles Reviewed June 24, 2013

I can't say enough about the wonderful help and service I got after a booking error by a travel company. We were with a group and had to have this hotel due to transporation issues. The manager and front desk staff did everything possible to assist us and make the situation right even though it wasn't their error, including staying with my daughter and I until the entire situation was resolved with the other company (and by that time it was past some of the employee's time to leave). I would recommend this hotel to anyone who appreciates people who go above and beyond!

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maureen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, June 26, 2013
Thank You very much! We're happy your enjoyed your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

Traveler rating
    254
    75
    21
    8
    6
See reviews for
91
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Gloucester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 18, 2013

We stayed for 2 nights with 2 excellent rooms for our family trip. Fantastic rooms with kings size bed - very comfortable, whirlpool in corner of room great fun, lovely walk in large shower. service good, evening meal and breakfast was superb and staff service extremely helpful, overall we were really looked after. Pool is quite small but still enjoyable.

Room Tip: have a king suite with whirlpool, large rooms large shower
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank juliansandrajeffery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, June 26, 2013
Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
120 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed June 14, 2013

Overnight. King-size bed truly comfortable, pillows labeled so you can pick your type. Slept very well. Good hot shower, plenty of towels. Quiet, even though backing onto the Interstate. Quick access to Interstate, far from the Amtrak though ($16 cab ride). Breakfast buffet not cheap ($8 plus tax) but they'll give you one comp ticket. Good hash browns, unimaginative selection otherwise, but good coffee. If you're a Priority Club member, show your card and ask the manager for some bonus points. Friendly staff.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank castoro42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, November 8, 2013
Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

We stayed here for 2 nights to attend a nearby family wedding. Our room was comfortable, clean, plenty of space. Breakfast buffet in the restaurant was good. The indoor pool is quite small and not appealing, but we didn't stay there for the pool. There are many restaurants close by, as well as some shopping. We ate at and liked the "Grill" just up the road, and you get a discount with your hotel room key. The Manassas Battlefield is 5 minutes away. There is a business center so we were able to check in and print boarding passes for our return flight. Free WiFi in the room.

Room Tip: Our third floor room towards the end of the hall was quiet. There is an elevator.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HappyTrailsBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, November 8, 2013
Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Linthicum Heights, Maryland
Level Contributor
237 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

I had a King Suite w/Jacuzzi tub. The bed, tub and dual-head shower were great! The room was large and clean. The amenities were typical. Would stay here again for the price. Close to most local attractions. I was there for the VA Wine Festival. The staff is pleasant. If I had to make any suggestions it would be 1) better pillows (mattress is good) 2) larger trash cans in the room 3) a TV that can be seen from the tub (the TV was behind us and we were looking at a wall). But that is really just being picky. Nice place for the money!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ddallas1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, November 8, 2013
Thank You, please come again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
141 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

Not on a busy street, but close to the freeway access. If on vacation there are lots of historical sites nearby and the Smithsonian Aeronautical Annex is up the road only 8 miles or so. Typical HI with nice rooms, excellent staff, and the on-site restaurant serves up a tasty dinner menu. I's stay again if in this area.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RM30139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, November 8, 2013
Thank You!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keswick, Virginia
1 review
5 of 5 bubbles Reviewed May 29, 2013

Not a fan of Holiday Inns. However, having stayed in hotels throughout Virginia and North Carolina this is my favorite place to stay. The level of Customer Service is superior. The hotel is very clean and modern, well appointed. The General Manager, Rod Jarrah, is committed to providing a perfect, positive experience. So much so, that it is the only place I will stay in Manassas.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorporateHotels, General Manager at Holiday Inn Manassas - Battlefield, responded to this review, May 30, 2013
Thank You! We're happy you enjoyed your stay, please come see us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Manassas - Battlefield

Property: Holiday Inn Manassas - Battlefield
Address: 10424 Balls Ford Rd, Manassas, VA 20109-2602
Phone Number:
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Manassas
#2 Family Hotel in Manassas
#2 Romantic Hotel in Manassas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Manassas - Battlefield 3*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to the newest hotel in Northern Virginia, the Holiday Inn Manassas Battlefield, our hotel features a convenient location, right off I-66, & is just a half-hour from locations such as Washington, DC, the Dulles International Airport (IAD) and the Ronald Reagan National Airport (DCA).Our Manassas hotel understands the needs of our traveler so we offer complimentary high-speed, wired & wireless Internet access, a 24-hour business center and excellent meeting facilities.Our hotel amenities make your stay a terrific experience. There's a heated indoor pool & whirlpool with an outdoor sundeck, a well-equipped fitness center and a 24-hour convenience store for snacks and sundries. You can dine on American cuisine at Twist Bistro & Lounge.Leisure Travelers and families enjoy our Manassas, VA hotel's location near attractions such as the Jiffy Lube Live, Dulles Expo Center, Freedom Museum, Manassas Battlefield, Splashdown Waterpark & the Manassas Mall. Visitors can spend a day in Washington, DC, which is just a half-hour away, and enjoy any number of DC's world-famous attractions.When you're looking for the best Manassas, VA hotels, book your reservations with us, & enjoy our excellent amenities in a convenient location.2011 Torchbearer Award & 2010, 2011 Trip Advisor Award ... more   less 
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Also Known As:
Holiday Inn Manassas - Battlefield Hotel Manassas
Manassas Holiday Inn

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