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“Not quite what it said, but almost.” 3 of 5 bubbles
Review of Sunny Coast Resort & Spa

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Sunny Coast Resort & Spa
Ranked #7 of 16 Hotels in Qawra
Watford, United Kingdom
Level Contributor
92 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Not quite what it said, but almost.”
3 of 5 bubbles Reviewed July 15, 2013

Just returned from 7 days at the Sunny Coast Resort. Nice welcome from Lilian who was always very pleasant, along with all the reception staff. Apartment was fine, although in care of a little tlc, with part sea view. Also safe deposit is additonal daily charge of 2 Euro per day. Everything you needed although the hairdryer was on the wall in the bathroom and you had to turn the air conditioning off if you wanted to boil the kettle as the electrics blew. Bins were emptied and the towels changed daily and the airer supplied on the balcony was very useful. The apartment is fully cleaned once a week and you are told the day when you arrive. The bus stop right outside will get you buses to all the main tourist spots and at the cost of 2.60 Euro for a daily ticket is a good means of travel. The Village Restaurant was average. While to pool area is pleasant I was dissapointed to find that it is also open to the general public, which meant that most days it was very busy with small children, which was not expected in early July but this seems fairly usual with all the hotels in the area. Also you to get down very early to get a good place, as while the signs say no towels are to left to reserve seats, it does happen. Overall a good stay but had I know the pool was open to others I may have reconsidered my booking. If you want to travel back to the more traditional Malta i would suggest a visit to Medina. Valetta is also full of history. Luzzo Restaurant offers huge portions with a good choice of pizza and pasta. A more traditional meal can be found at Ta Pawla which is near the bus station and the Fra Ben, which was always empty but the food was great. I'm sure you'll enjoy your stay.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Herts1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, July 19, 2013
Dear Sir/Madam,

Thank you for your nice comments! I will make sure to pass on the message to the rest of the staff. They will be pleased to hear such comments as they do their best to ensure a pleasant stay.

With regards to the pool area in July it is full of people due to the hotel being during it's peak season and school stops for the period of July - September. Thus the pool would be attracting both guests and outside visitors. We are very sorry that this created you inconvenience. I will pass on the message to the pool attendants to be extra careful in Summer if places are being saved for other people.

If you wish to pass further feedback please do not hesitate to contact us.

Regards,
Daphne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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861 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (286)
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English first
Saeby, Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 12, 2013

WAUW... We bought postcards to send home to Denmark and the look all over Qaura bay + the hotel´s pool was exactly the same as from our balcon. We have now been here three times at this hotel, and if it wasn´t nice you wouldn´t go back. And we will for sure come back again, even for the fourth time!. You feel so welcome at the reception (even when you asked for the room key 504 for the 10th time in the day!!:-) The staff simply can not be better and even so in the restaurant. EVERYONE was so kind. We love this hotel and feel it like we´re "going home" when we get there... We think it is a nice place to stay - close to the bus, all the shops and restaurants in the area and of course to the wonderfull sea... We will only say all the best about this hotel..

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoveMalta092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, July 19, 2013
Dear Sir/Madam,

Thank you very much for your very nice feedback. I will pass on the message to the rest of the staff as they will be very pleased to hear these comments!

We are happy that you have enjoyed your stay to the full as we do our best to ensure the best for all our guests. We look forward to seeing you back at the Sunny Coast!

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catania, Italy
1 review
4 of 5 bubbles Reviewed July 11, 2013

This was our first vacation in years and we were extremely blessed to have shared it with the lovely staff of this resort. The area was extremely clean and we had a wonderful view. If we visit Malta again, we definitely know where we will stay. Thanks again Sunny Coast Resort & Spa!

Room Tip: Pick a sea view room as they get great natural air with the balcony door opened.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheTinaFite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 10, 2013

My husband and I stayed two weeks in May this year and thoroughly enjoyed our time there. Room was very clean and kept so by the cleaning staff. Fresh towels daily. Only downside was that the building going on in front of balcony is going to be a problem as view is not as good as it might be for a sea view. The Village restaurant was excellent and Debbie is a fabulous chef and Ramona and her along with their family run a very good restaurant. We stayed here about 8 years ago and have to say the restaurant is much improved. You could easily eat most nights there and never tire of the menus.

Room Tip: Rom 506 suited our requirements but with building work going on in front of balcony seaview is restr...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JuneM300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 8, 2013

Having been a time share owner for some 20 years, the place has had a part update , but still needs a further up-date ,ie tv, kitchen equipment, beds also need to be replaced , the staff need to learn how to talk to customers not to say "lessen-up" I am talking to you . The reception staff need to be re-trained in dealing with problems, not just to say we will look in to it and do nothing ..
as this does not help to solve the problem, more feed back to the customer is require having said
all of the above the area is a great place for a holiday.

Room Tip: building work being done at the rear of the building
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  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank keith1066b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Qawra hotels

Ramsgate, United Kingdom
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

Time share owner and have seen a lot of improvements in the complex. Room very clean, lots of space although bathroom tiles need some attention. As always a delightful stay made even better by the lovely Lillian on the desk plus all the help from Maria in the office (but all staff good). The reception and bar have all been re developed to a high standard with free WiFi but this is sadly let down by the shabby outdoor area. The leisure centre area is great, again re developed and good food served in the cafe. This is a very relaxing and nice resort and one we love coming back to whenever possible and feel very welcome.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, August 23, 2013
Dear Sir,

Thank you for your lovely comments.

I will make sure to pass on the message especially to the named staff as all the staff does its utmost to ensure an enjoyable experience for our guests at the Sunny Coast.

Regarding the mentioned upgrade needed to the outdoor area I will pass on the message to upper Management although refurbishing plans are in the pipeline.

Please let us know if you wish to pass further feedback and we look forward to seeing you back again at the Sunny Coast.

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belv
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed June 30, 2013

Having been a timeshare owner at sunny coast since the 80's, we have seen some changes, however, nothing seems to change in the first,second and third floor, the second floor apartments are tired, they have old fashioned t.v's, with barely enough kitchen equipment, the air con has been there since the 80's, and now does not work properly , this desperately needs up dating . The sofas in the front room have been there since the 80's and although they have been covered, the mattresses are unusable, the room was barely cleaned when we was there, and we constantly had to ask for toliet rolls. Our balcony wasn't cleaned the whole two weeks we were there, I think having seen friends apartments on the 5th floor, we can't understand why we haven't got the plasma tv, and up to date air con, they have.
In all a friendly hotel, if only the rooms where as pleasant as the staff. What do we pay our maintenance fees for, because if anyone stayed in my apartment they would be totally disappointed by the tiredness of the apartment. Come on sunny coast, get with the times, update the 2nd floor apartments, give us a plasma t.v, update the aircon and a microwave would be an added bonus.

Room Tip: Ask for sea view and a room above the third floor
See more room tips
  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, August 23, 2013
Dear Madam,

Thank you for your comments as only through this we can improve our service and hotel.

With regards to your comment I will pass them to upper management. We currently have plans in the pipeline to upgrade the first 3 floors of the hotel in fact some of the rooms on the third floor have already got the carpets replaced by parquet flooring. Next up are the second and first floors.

I am very sorry if this has caused any inconvenience during our stay and thank you for your nice comments about the staff. All of them do their utmost in order to provide the best possible service.

If you wish to pass further comments on improvements please do not hesitate to contact us.

We look forward to seeing you back at the Sunny Coast!

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunny Coast Resort & Spa

Property: Sunny Coast Resort & Spa
Address: Triq Il-Qawra | St. Paul's Bay, Qawra, Island of Malta SPB 1905, Malta
Phone Number:
Location: Malta > Island of Malta > Qawra
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Qawra
#6 Luxury Hotel in Qawra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunny Coast Resort & Spa 4*
Number of rooms: 91
Official Description (provided by the hotel):
The Sunny Coast Resort and Spa is ideally located in one of Malta's most beautiful bays. The Resort offers an easy and relaxing experience and has its own Leisure Centre, situated in a separate area across the hotel by the water's edge together with its private beach, large outdoor swimming pool together with a children's pool, three jacuzzis, a heated indoor pool, sauna and massage rooms, squash court, games room and a fully air-conditioned gym. ... more   less 
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Also Known As:
Sunny Coast Hotel Qawra
Sunny Coast Resort And Spa
Sunny Coast Resort & Spa Malta/Qawra

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