The room was not ready when we arrived and the receptionist Maria did her best to provide poor service with regards the checkin!
After 2 hour wait, Maria finally contacted house keeping and told us that the room was almost finished.
We had paid for a 2 bedroom guaranteed sea view apartment at 137 Euro per night. We had a sea view from the children's bedroom, and then the double bed and kitchen, living room and dining room did not have any windows with an external view. One window looked over a central cavity where all the drain pipes enter, and the other window looked over the back of the lift shaft.
We also had a TV in the room but the remote control was missing. This was reported to reception as we left to go out and look around.
The remote control did not appear until the second day of our stay,and the maintenance staff entered the room while the do not disturb sign was on the door. I am just glad that we were not sleeping at the time!
We were disappointed with the living room non views,but as a regular traveller I have to say that the receptionist skills were very poor and this started a series of events that left us overall unsatisfied with the stay.
The cleaner however seemed very friendly and the general cleanliness was good.
- Official Description (provided by the hotel):
- The Sunny Coast Resort and Spa is ideally located in one of Malta's most beautiful bays. The Resort offers an easy and relaxing experience and has its own Leisure Centre, situated in a separate area across the hotel by the water's edge together with its private beach, large outdoor swimming pool together with a children's pool, three jacuzzis, a heated indoor pool, sauna and massage rooms, squash court, games room and a fully air-conditioned gym. ... more less
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- Also Known As:
- Sunny Coast Hotel Qawra
- Sunny Coast Resort And Spa
- Sunny Coast Resort & Spa Malta/Qawra