We went to eat at Quattro Fratelli tonight and were expecting nothing more than a decent meal. Apparently that was already too much to hope for.
There were hardly any people in the restaurant, as it was quite early, but the service was so slow that we went to the bar ourselves in order to pick upt things like napkins or to get the waiter to come over. That was not a good start, but things turned for the worse when the food arrived. My husband had ordered a bacon cheese burger, which was so dry that he had to drown it in ketchup (which we, again, did have to ask for seperately). My daughter has maccaroni and cheese, but the sauce was watery and the whole dish completely bland. The pasta was also very al dente, so that food was left untouched. My son had chicken nuggets, which, according to the menue, were hand-breaded, but which clearly came from a bag, as they all (=that being a mere 2 pieces!) were the exact same size and shape. The fries that went with it were not fried long enough and soggy in the middle. Still he had the best food at the table! I had tortellini gigante, which, according to the menu, were served with a creamy mushroom sauce and parmesan shavings. I got a plate with 4 big tortellini that were swimming in a thin, bad-tasting, brown concotion. Judging by the texture of the mushrooms I suppose that they came from a jar and that part of the fluid they are preserved in had been used for the sauce. The "parmesan shavings" we were served were a bowl of ice cold and lumpy grated cheese. When we asked for the check (again, we had to go find the waiter ourselves for that) most of the food was returned to the kitchen barely touched, but nobody seemed to be interested in or concerned by it. The kids' meals were supposed to come with a toy, which we never received, but we were so eager to get out, we did not have the nerve to chase down the waiter yet again.
We are no gourmets and our expectations regarding food are simple and unpretentious, but this was a definite lowlight. We will certainly never go back!
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