I visited this place yesterday with my three grandchildren and my daughter Firstly the lady who sold us tickets was very rude and was raising her eyebrows when I was trying to speak Italian. Secondly we were handed an English version of the spoken guide of the mine but since inside it is pitch dark it is impossible to read. When we mentioned that we did not understand anything as it was all in Italian we were told that it was because Italian people were on the train and when we suggested they might also give an English translation we were told we were rude. The final straw was when the train broke down and failed to collect us An Italian lady arrived in a jeep and in Italian said something which another tourist translated for us. However we were told that to walk back would take 20 minutes so we started to walk This walk took over an hour and on the way I was injured. My grandson tried to waive down the staff in a jeep for assistance but they ignored him This attraction is very, very bad. They will take money from the English but quite obviously do not like them.
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