The donuts are great, but the customer service is awful. I was getting donuts for our office Xmas Party. The server was great, but when it was time to be rang up. The cashier kept taking customers in front of me, so I finally said something, and her answer was "She only ring up customers that she boxed donuts for". I politely put the donuts on the counter and left. I will never patronize them again. I'll go 20 miles out of the way to Country Style Donuts on Williamsburg Rd. They are better anyway, and the customer service is great.