Upon driving into your parking lot, the place looked abandon and was kinda sketchy about staying there.. also the advertised lounge, indoor pool and spa were all closed for repair per the front desk people..so we were pretty disappointed with that fact.. I had told the Expedia agent I had stayed there years ago when it was a holiday inn and asked her to verify they still had a lounge and she did check for me and confirmed they still had a lounge..
First I'd like to say your staff was very friendly ..They really went out of their way to be helpful!
Our first room, the heat did not work, so the front deck person escorted us to another room and called when she went back to the front desk to make sure all was ok with the new room. ..the wall paper was pealing, and the furniture and tv were old style with limited number of channels , but functional and comfortable. again, I would say it was just below average for what I am use to staying in, but friendly and nice
..(bathroom fan and heater fan both were very noisy, I actually got up in the middle of the night and turn the heat off.)
- Official Description (provided by the hotel):
- The 100 percent smoke free Richmond Magnuson Grand Hotel is 8 miles northwest of downtown Richmond, and less than 4 miles from the University of Richmond, Henrico Doctors' Hospital, Phillip Morris- Altria, INC, Lewis Ginter Botanical Gardens, and the Belmont Golf Course. Guests of the Richmond Magnuson Grand Hotel can enjoy an indoor pool, jacuzzi, on-site fitness room, and a complimentary continental breakfast. All guest rooms include free wireless internet, coffeemaker, hair dryer, free local calls, alarm clock/radio, iron and board. ... more less
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- Also Known As:
- Crowne Plaza Richmond
- Richmond Crowne Plaza