I stayed here one night while on the way home from a road trip. We booked through Hotwire at a discount and I still felt ripped off. The hotel looks nice enough from the outside and the lobby was nice. The staff we encountered were friendly and checked us in quickly. After this things went downhill quickly. The hallway carpets are gross and the elevator was scary and had a mysterious white smudge along the wall the entire stay.
Our room was mercifully only on the second floor. Again the hallway was dirty and dimly lit. Once in our room I noticed an odd smell. Not mildew but maybe just a general smell of dinginess. The beds were clean and relatively comfortable. Again the carpet was heavily stained. The ceiling in the bathroom was disintegrating and you couldn't have paid me to use the in-room coffee pot it was so nasty. The closet door was missing a knob and the only means of opening it was a sharp metal nail sticking out. The TV was ancient but functional. There was surprisingly a very nice CD/MP3/Radio Alarm clock. The a/c unit was very cold but the vent had an extraordinary amount of dust caked on. Yuck. All in all, I am glad we were only there for one night. Despite the Hotwire discount I still feel like we overpaid and think they misrepresented the hotel as 3 stars.
- Official Description (provided by the hotel):
- The 100 percent smoke free Richmond Magnuson Grand Hotel is 8 miles northwest of downtown Richmond, and less than 4 miles from the University of Richmond, Henrico Doctors' Hospital, Phillip Morris- Altria, INC, Lewis Ginter Botanical Gardens, and the Belmont Golf Course. Guests of the Richmond Magnuson Grand Hotel can enjoy an indoor pool, jacuzzi, on-site fitness room, and a complimentary continental breakfast. All guest rooms include free wireless internet, coffeemaker, hair dryer, free local calls, alarm clock/radio, iron and board. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Richmond
- Richmond Crowne Plaza