My husband and I stayed at this hotel one night over the Memorial Day weekend. We were attending a party for a friend and needed a convenient place to stay near Shortpump. Check in was great very friendly front desk personnel. The hotel was quiet, clean with the exception of a long hair left under the soap in the tub.. But I am not one to hold that one slip up against a place. .. Beware the safety coating on the tub will nearly scrape the skin off your bum! ... The room was spacious, the ac worked well and there was the convenience also of the micro fridge. My one disparaging remark is one I consider a biggie... The pillows need replacing badly ! What we had were four pillows w hundreds of small lumps !!!!! Impossible for management to miss if really on top of things.. We didn't partake in the free breakfast so can't comment on that.. Web preferred the Starbucks right across the parking lot! There is also an OCharlies restaurant across the parking lot as well .. Location to interstate was great! All in all this is an average to slightly above average HIE. I would stay again given the convenience of the location but I would def bring my own pillow !!!
- Official Description (provided by the hotel):
- Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. ... more less
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- Also Known As:
- Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
- Holiday Inn Richmond
- Richmond Holiday Inn