When I first walked in, it smelt like a regular hotel. I was hoping for a nice sweet smell. The staff was friendly and check-in was a piece of cake although when I went to hand the guy my PCR card, he hesitated like he didn't want to put it in. The directions he gave us to our room was helpfull at all, but we figured out an easier way to enter and exit. The halls could have been a little cleaner, but the room was very clean. However, when the housekeepers came to clean the room after the first night, the obvisouly didn't clean the bathtub because there was still hair in the tub. Overall I was very satisfied with the cleanliness of the room and loved where they had the microwave and refrigerator. My husband also loved the big flat screen tv. The breakfast was good. In overall after working in a Holiday Inn Express, I was expecting and hoping that most of the things would be like that one I am used to. Also we never received a call to see how our room was. We never heard any road noise, which was great, however there was too much light coming from the window even with the curtains pulled. Loved the location...it was near all different kinds of resterurants and stores.
- Official Description (provided by the hotel):
- Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. ... more less
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- Also Known As:
- Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
- Holiday Inn Richmond
- Richmond Holiday Inn