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“Visit to University of Richmond” 4 of 5 bubbles
Review of Hampton Inn & Suites Richmond/Glenside

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Hampton Inn & Suites Richmond/Glenside
Ranked #3 of 81 Hotels in Richmond
Certificate of Excellence
Boston, United States
1 review
“Visit to University of Richmond”
4 of 5 bubbles Reviewed January 15, 2014

This hotel is very close to the University of Richmond. We have stayed here multiple times and find the staff friendly, the rooms small, but in good condition and the location very convenient to the university

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Ellen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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661 reviews from our community

Traveler rating
    462
    145
    37
    12
    5
See reviews for
226
143
44
201
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Roanoke, United States
1 review
5 of 5 bubbles Reviewed January 13, 2014

Can not say enough about the staff and the overall experience at the Hampton Inn Richmond/Glenside. Rooms are spotless, breakfast is great and staff are friendly and pleasant. My number one choice to stay when in Richmond for business or pleasure.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Samuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed January 7, 2014

The employees who work here are nice. But there are some unpleasant issues that await the traveler. One is that the heat in the rooms is very difficult to adjust. I put the heat on, but the air blowing out was cold. They should have a system that is either on or off, but that blows out warm air when you want it.

The "business center" has one computer which is extremely slow. The computer keyboard is beyond gross. It is so caked with dirt it may make you sick to use it. Does anyone there clean the computer area? Either clean the keyboard or replace it, please.

The room is decent, beyond the heating issues.

  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EarthHeals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Director of Sales at Hampton Inn & Suites Richmond/Glenside, responded to this review, January 9, 2014
Thank you for taking time to write a review of our award-winning Hampton Inn & Suites hotel. I am glad you enjoyed your stay and appreciate the kind words about our amazing staff. The keyboard issue in our business center has been taken care of. It is unfortunate, but the keyboard was broken and replaced with an older back-up out of storage, and was not up to our standards. It has been replaced with a new one. The second computer is missing because it is out of order, and we are replacing both to newer versions in the coming months,The heating and ac in our guest rooms in very modern and high tech, and it admittedly takes some guests longer to acclimate it to their needs, but they are in working order. It is our hope that the next time your travels find you in Richmond, you will allow us th opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 6, 2014

This Hampton Inn is the best kept secret. It is very clean and the staff is extremely friendly. We always make it a point to stay here when we are in Richmond. The hotel is near several restaurants, entertainment and shopping.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kimberley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 6, 2014

Stayed at this hotel over the past weekend, and was pleasantly surprised. We were in town for an event in Downtown Richmond at the Convention Center. I did not want to stay downtown, and saw that this hotel was close to downtown and had great reviews on trip advisor. Leslie Smith at the front desk was amazing! She was so helpful and pleasant. I had told her about how my GPS had sent me the long way to the hotel from 95. She gave me very direct directions to the convention center and it took just 10 minutes. Although we did not spend too much time in the room we loved the fact that there were so many channels to watch. Also enjoyed the biscuits and gravy for breakfast.

Room Tip: Ask for a suite gives you some extra space and was only 6 dollars more.
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 10Karen15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville NC, United States
1 review
4 of 5 bubbles Reviewed January 3, 2014

I have stayed here many times and it has always been an excellent experience. My only problem is that the bedcover makes me too hot when trying to sleep and I didn't find the lighter blanket until I was checking the closet for items at checkout.

  • Stayed December 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Louis Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Hills, United States
1 review
4 of 5 bubbles Reviewed January 2, 2014

Clean, quiet, at a central location with access to shopping, food, highways. Breakfast could be better. Room was clean. Room Service was regular. Reception staff were helpful. Good value for money. Parking is ample and free.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Suhail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Richmond/Glenside

Property: Hampton Inn & Suites Richmond/Glenside
Address: 5406 Glenside Dr, Richmond, VA 23228-3915
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Richmond
#2 Family Hotel in Richmond
#4 Romantic Hotel in Richmond
#6 Best Value Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Richmond/Glenside 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Located in the center of the metro Richmond Virginia region, the Hampton Inn and Suites Richmond/Glenside hotel offers easy access to popular cultural, sporting and entertainment attractions. Spend a day at the Virginia Museum of Fine Arts or the Museum of the Confederacy- all within five miles of our Richmond, VA hotel. Enjoy boating, canoeing, water skiing and fishing at the James and Appomattox rivers or thrilling rides at the Kings Dominion theme park. View exciting races at Richmond International Raceway or enjoy an extensive shopping experience at Stony Point Fashion Park.Unwind at the Hampton Inn and Suites Richmond/Glenside hotel with everything you need for a great stay. Relax in a comfortable guest room complete with thoughtful amenities to help make you feel at home. Enjoy over sixty high-def channels on a 37-inch flat screen HD TV. Stay connected with free high-speed internet access and enjoy a restful sleep on a clean and fresh Hampton bed®. Upgrade to a spacious suite and stretch out and relax on a king-size bed. Start the day right and join us for a Hampton’s free hot breakfast or have breakfast on the move and grab one of our Hampton On the Run® Breakfast Bags, available Monday to Friday. Stay active during your stay in the fitness center or rejuvenate with a swim in the pool. Keep in touch with work in the business center and hold your next meeting in our corporate meeting and training facility accommodating up to 80 guests. ... more   less 
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Also Known As:
Hampton Inn & Suites Richmond/Glenside Hotel Richmond
Hampton Inn And Suites Richmond/Glenside

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