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“Wonderful Place to Rest Our Weary Heads!”

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Hampton Inn & Suites Richmond/Glenside
Ranked #3 of 82 Hotels in Richmond
Certificate of Excellence
Reviewed August 1, 2013

We arrived after midnight during a time when there were no rooms in most hotels. This one was almost booked up too but managed to find a room that met our requirements and at a great price. I was impressed with the lobby decor, the spacious rooms, the queen-size beds, large shower, and customer service. I would definitely recommend it!

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hampton
Thank AlaskaOnMyMind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (746)
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635 - 641 of 746 reviews

Reviewed July 26, 2013

Two adults and one child were planning to stay at the Courtyard Marriott, but the front desk there claimed they did not have our reservation and they were "booked" up. We heard another couple being turned away as well and heard the term "overbooked". We drove a few blocks to this Hampton Inn. They had a spacious King suite with a sofa bed available. The rooms were neat, clean and comfortable. (The caulking in the bathtub needed to be cleaned and replaced, but we see that in most of the hotels where we stay. The bathroom was otherwise very clean.) There was a small refrigerator which we needed. The staff members were courteous and helpful. My grand daughter enjoyed the breakfast because the hotel was kid-friendly. We will probably stay at this hotel again.

  • Stayed: July 2013, traveled with family
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1  Thank Judith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

As a Diamond member and frequent guest of Hilton hotels I always find Hampton Inn's to deliver a quality experience. This hotel did not disappoint. Very clean, staff very friendly and close to I64 and great restaurants.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Patrick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

Nice hotel but the service was terrible. I booked for a staff of 5 rooms and when we came to check in - they had lost and given away one of the reservations. The front desk refused to even allow me to speak to a manager. They didn't compensate us and didn't even help my staff member find another room to stay in since they were sold out. I wound up having to contact the general customer service to even be heard on the matter. Needless to say this location cost my business stress and money.

Room Tip: Don't book if Antwon is working.
  • Stayed: July 2013, traveled on business
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2  Thank cjaxlax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Director of Sales at Hampton Inn & Suites Richmond/Glenside, responded to this reviewResponded July 23, 2013

I am sorry that your experience was marred by mis-communication. Upon check-in the hotel was informed that one of your group would not be arriving until the next day, and the hotel waived the one night's room & tax penalty typically charged when the hotel's 24 hour cancellation policy is not followed. Then the room in question arrived after midnight on what was technically Saturday, and the room was no longer available with all area hotels sold-out due to numerpus tournaments and city-wide events. Our policy is to always put the guest's needs first, and I understand that our Assistant General Manger was in contact with you several times during your stay, and that he has extended a discount to you for your troubles. Again, I sincerely apologize for any inconvenience, and we do hope to have the opportunity to serve you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2013

The room was very clean and well appointed with furniture and decorations. The bathroom was very well cleaned and filled with the necessary toiletries. The bed sheets and duvet were clean and had an excellent smell. The Pillows were very comfortable.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Alexander B. N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

Not only is the property very nice as it is only a few years old, what makes this Hampton location great, is the staff. They are all very friendly and go out of their way to make you feel at home. As I have been working in Richmond for a long term project, over the last 20 weeks, I have gotten to know many of the staff personally. David in Sales is very easy to work with and takes your needs and meets them the best he can. Antwon at the front desk is always willing to greet you with a smile and warm welcome. Definatly recommend if you are coming to the area.

  • Stayed: July 2013, traveled on business
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1  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

This hotel is consistent with the high quality expected while staying at a Hampton Inn. The staff was friendly and helpful, the breakfast was great, and rooms were clean and well-maintained. Location was convenient to interstate access and plenty of restaurants/ shops were nearby. Despite being almost full, the hotel did not feel crowded because of its spaciousness.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Richmond/Glenside

Address: 5406 Glenside Dr, Richmond, VA 23228-3915
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Richmond
#2 Family Hotel in Richmond
#4 Romantic Hotel in Richmond
#7 Best Value Hotel in Richmond
Price Range: $105 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Richmond/Glenside 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Located in the center of the metro Richmond Virginia region, the Hampton Inn and Suites Richmond/Glenside hotel offers easy access to popular cultural, sporting and entertainment attractions. Spend a day at the Virginia Museum of Fine Arts or the Museum of the Confederacy- all within five miles of our Richmond, VA hotel. Enjoy boating, canoeing, water skiing and fishing at the James and Appomattox rivers or thrilling rides at the Kings Dominion theme park. View exciting races at Richmond International Raceway or enjoy an extensive shopping experience at Stony Point Fashion Park.Unwind at the Hampton Inn and Suites Richmond/Glenside hotel with everything you need for a great stay. Relax in a comfortable guest room complete with thoughtful amenities to help make you feel at home. Enjoy over sixty high-def channels on a 37-inch flat screen HD TV. Stay connected with free high-speed internet access and enjoy a restful sleep on a clean and fresh Hampton bed®. Upgrade to a spacious suite and stretch out and relax on a king-size bed. Start the day right and join us for a Hampton’s free hot breakfast or have breakfast on the move and grab one of our Hampton On the Run® Breakfast Bags, available Monday to Friday. Stay active during your stay in the fitness center or rejuvenate with a swim in the pool. Keep in touch with work in the business center and hold your next meeting in our corporate meeting and training facility accommodating up to 80 guests. ... more   less 
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Also Known As:
Hampton Inn And Suites Richmond/Glenside
Hampton Inn & Suites Richmond/Glenside Hotel Richmond

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