This was my first trip to Richmond and the purpose of my visit was business with little free time to get out and explore. All people that I have come across during my stay at the hotel have been very friendly and helpful whether assisting me with a question or making a restaurant recommendation. I also loved that they offer a shuttle service to attractions and restaurants within a 2 mile radius. I did not have a car during my stay and I used the shuttle to get to and from work each day and then to get to dinner.
Since I was here for business I did not have much time to explore the city. One evening on my way to dinner James (the shuttle driver) gave me quite a bit of information about areas that we were going through and he told me that when he picked me up after dinner we would take a different route home so I could see more of the area. It was a busy night for him and he received a number of calls on our way back to the hotel to pick up other guests. I was not in a rush to get back so I was able to stay in the van and see and learn about other parts of Richmond that I would not have been able to see otherwise. James was great very personable and also a wealth of information.
As I think about my stay the only issue that I encountered was with housekeeping. Each day I was out for a better part of the day and upon return to my room around 3 the room was still not made up. They would come some time after that when I was back in the room and check to see if I wanted to room serviced. I was trying to get work done at that time and did not want to leave so I just asked for little things like trash removed or more shampoo and conditioner. So in the three days I was here the room was never fully serviced.
- Official Description (provided by the hotel):
- Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more less
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- Also Known As:
- Hilton Garden Inn Richmond Hotel Richmond