From the moment we checked in (to six rooms, I might add), to the moment we checked out, every interaction with the staff was excellent. A minor problem with one room (tub slow to drain) was addressed immediately (and breakfast comp'd, to boot). The front desk staff were all professional, pleasant, and went above and beyond to ensure my entire family had a wonderful stay. The valets worked overtime to orchestrate cars in and out of the garage. The shuttle drivers were quick and accommodating to our needs. I can't say enough good things about this place. I've stayed at the HGI Richmond Downtown on six other occasions, and have always had great experiences. There are other, more prestigious hotels in RVA, but this one takes the cake for making you feel wanted.
- Official Description (provided by the hotel):
- Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Richmond Hotel Richmond