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“A few problems, but a good value overall” 4 of 5 bubbles
Review of Wingate by Wyndham Richmond Short Pump

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Wingate by Wyndham Richmond Short Pump
Ranked #16 of 81 Hotels in Richmond
Myrtle Beach, South Carolina
Level Contributor
178 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“A few problems, but a good value overall”
4 of 5 bubbles Reviewed May 5, 2014

We priced quite a few hotels in the Short Pump area for our one night stay, and this one had the best rate. We waited a while to check in; the clerk was on the phone and did not get off. Finally a man came out and helped us. The king room was large, but the bathroom was very small; the toilet seat was loose. I forgot to report it when we left. We went down to the lobby in the morning to get coffee - and they were OUT of it. So much for the great continental breakfast! That should never happen at a large hotel! All this said, but the room was clean, the bed comfortable, and the location convenient to where we had to be. But the bathrooms need a facelift. We may stay there again if they offer a similar price, since it sure beat the competition this time.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dawnpatrol11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, June 30, 2014
Thank you for taking the time to share your recent experience here at Wingate by Wyndham Short Pump. We truly appreciate you bringing your concerns to our attention. Feedback such as this allows us to improve. It's great to hear we met your expectations and was able to offer a good price. Our goal is to provide a "High Value for a Low Cost". The Voice of the Customer is key to meeting and exceeding expectations. We look forward to your return on your next visit to Richmond, VA in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
La Quinta
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

Convenient to shopping and restaurants, but behind Broad Street so it is quiet.
Nice bar and breakfast area

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, June 30, 2014
Thank you for taking the time to share your experience here at Wingate by Wyndham Short Pump. We're excited to hear of your impression of our facility and the convenience of our location next to Short Pump Town Center Mall and Restaurants . We truly appreciate the positive feedback and have shared it with our team. We look forward to your return on your next trip to Richmond, VA in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia
1 review
5 of 5 bubbles Reviewed April 26, 2014

Overnighted on business. also saw families there. Hotel is very clean and updated (is it new???). Friendly front desk staff. Convenient to Short Pump shopping center. Not far from downtown Richmond. Townhome development across the street is a good place to walk outside. Fitness Center let's you walk inside, and there is a pool/whirlpool too. The A/C in my room was noisy, that was my only concern. the windows open though and I used the cool spring air outside instead.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Karin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, June 30, 2014
Thank you for taking the time to share your experience here at Wingate by Wyndham Short Pump. We're excited to hear of your impression of our facility. We truly appreciate the positive feedback and have shared it with our team. We look forward to your return on your next trip to Richmond, VA in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Richmond Short Pump

Property: Wingate by Wyndham Richmond Short Pump
Address: 13991 N Gayton Rd, Richmond, VA 23233-7079
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Richmond
#17 Romantic Hotel in Richmond
#17 Family Hotel in Richmond
#22 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Richmond Short Pump 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond

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