We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“wingate”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Wingate by Wyndham Richmond Short Pump
Ranked #21 of 81 Hotels in Richmond
Certificate of Excellence
Write a Review

1,216 reviews from our community

Traveler rating
    545
    371
    172
    75
    53
See reviews for
546
227
57
273
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Indiana, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

I have tried three times to resolve a charge for two rooms reserved for this hotel that were cancelled. The hotel claims I should not have been charged as I cancelled them well in advance of my stay, but for two months the charge is on my bill. I have called the hotel directly, and they claim that someone will get back to me, but no one has ever returned my call. Currently, the "story" is that no one can resolve this until the manager Danielle returns on January 6. This is January 2. Really? No one is available to handle this? I find this unacceptable. So for the third time, I have left a complaint with the hotel and hope someone calls me back. In the meantime, I continue to be charged interest for a charge that should not be there. I cancelled the trip due to hazardous travel predicted over the Thanksgiving Holiday. I called the general number for customer complaints given to me by the hotel front desk - and they will file a claim but tell me the hotel is independently owned and has to resolve this charge internally. Watch if you cancel at this hotel; could be tricky to get your money back.

Stayed November 2013, traveled with family
Helpful?
1 Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 26, 2013

This was our first time staying at Wingate and we had a great time. The bed was comfortable and the pool and jacuzzi were great. The Short Pump mall was minutes away and there is a lot of restaurants nearby.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank Erwin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Richmond hotels
0.2 mi away
Hilton Richmond Hotel & Spa / Short Pump
7.2 mi away
Hampton Inn & Suites Richmond/Glenside
0.7 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 81 in Richmond
779 reviews
Show Prices
Show Prices
Show Prices
11.1 mi away
Best Western Plus Governor's Inn
6.2 mi away
Country Inn & Suites By Carlson, Richmond West at I-64
3.6 mi away
SpringHill Suites Richmond Northwest
Show Prices
Show Prices
Show Prices

Been to Wingate by Wyndham Richmond Short Pump? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham Richmond Short Pump

Property: Wingate by Wyndham Richmond Short Pump
Address: 13991 N Gayton Rd, Richmond, VA 23233-7079
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Richmond
#17 Romantic Hotel in Richmond
#17 Family Hotel in Richmond
#22 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Richmond Short Pump 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Wingate by Wyndham Richmond Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing