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“You won't be disappointed staying here!”

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Wingate by Wyndham Richmond Short Pump
Ranked #20 of 82 Hotels in Richmond
Certificate of Excellence
Reviewed February 21, 2013

I took my 4 year old to a Lego event in downtown Richmond. We decided to make a weekend trip out of it and since I love the Short Pump area, decided to stay here. I was getting ready to book a room at another place I had previously stayed and then I found the Wingate! The rates were better, was newer and had all the amenities we were looking for and more! First of all, the rooms were gorgeous and huge! My only complaint is the way it's set up. We had a king room and the bed was very close to the wall where the window and air/heat unit was. Not much room to get to the other side of the bed. Other than that, it was great! Plenty of play room for my son. Nice lounge chair, big TV and great little fridge/microwave area. It's a little disappointing that the only "kid" channel was Cartoon network and you have to pay to get Disney access but I think most hotels are like that. I had no problem connecting my laptop and iPad to the wireless internet. It was spotty one day but it was also winter weather outside.
The pool and hot tub were wonderful to get in while it was snowing outside! Breakfast was great. Parking was plentiful and spacious. The staff was always very friendly and helpful. We will definitely stay here again and again!

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Wingate by Wyndham
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this reviewResponded February 26, 2013

Thank you for taking the time to share your recent experience here at Wingate by Wyndham Short Pump. We're delighted to hear of your overall impression of our facility, from the decor of our spacious guest rooms to your enjoyment of our heated indoor pool, complimentary hot breakfast, high speed internet, and free parking. We appreciate the feedback and the suggestions shared regarding our TV Channel listing. It gains the opportunity to exceed our guests expectations. We welcome you to join us again in the near future on your next trip to Richmond VA.

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1,076 - 1,082 of 1,323 reviews

Reviewed February 21, 2013

  • Stayed: February 2013, traveled with friends
    • Value
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Review collected in partnership with Wingate by Wyndham
Thank Maxene923
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this reviewResponded February 26, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 20, 2013

Love the rooms, BUT desk attendant was a lazy, arrogant person. If I had not already stayed at this hotel and liked the rooms and location, I would have went somewhere else.

  • Stayed: February 2013, traveled with family
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Review collected in partnership with Wingate by Wyndham
Thank Cynthia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this reviewResponded February 21, 2013

Thank you for taking the time to share your recent experience here at Wingate by Wyndham Short Pump. I sincerely apologize for the associate's behavior. The service you received is unacceptable and does not represent Wingate by Wyndham Short-Pump. Please know we do care and your concerns are important to us. I have shared your comments with my entire satff and your personal experience with the front desk has been addressed. We hope you give us a "second chance" in the near future.

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Reviewed February 10, 2013

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Wingate by Wyndham
Thank Arron B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this reviewResponded February 21, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 9, 2013

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Wingate by Wyndham
Thank Teresa C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 6, 2013

  • Stayed: January 2013, traveled as a couple
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Review collected in partnership with Wingate by Wyndham
Thank Keith D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 1, 2013

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Patrick M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this reviewResponded February 21, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wingate by Wyndham Richmond Short Pump

Address: 13991 N Gayton Rd, Richmond, VA 23233
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Richmond
#17 Romantic Hotel in Richmond
#17 Family Hotel in Richmond
#22 Business Hotel in Richmond
Price Range: $101 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Richmond Short Pump 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond

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