This appeared to be a new property - very clean, large rooms, nicely appointed. The location was good - close to Short Pump mall, lots of other shopping in the area, easy to avoid the traffic lights by coming in off of 288. The best part was the customer service, particularly Jaggi Khandelwal - from the call to reserve a room to the welcome when I arrived, Jaggi was friendly, engaging, and service-oriented - I would return to this hotel just based on that alone. The only drawback was the pillows - would suggest management try to sleep with one and I'm guessing they would be replaced! They were very firm and very puffy - not a great combination - there was no way to avoid a stiff neck. Would suggest you bring your own. Otherwise, I highly recommend. Bed was very comfortable.
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- Also Known As:
- Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond