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Richmond
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Traveler rating
832
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108
59
43
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All reviews front desk shockoe slip cobblestone street small hotel valet parking tobacco company within walking distance valet service canal walk street parking room was large beautiful hotel great room bed was comfortable richmond area beckley veronica
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Reviewed January 18, 2020

I love staying at the Berkeley! It's such a convenient location (to the Capitol, SunTrust building where many meetings are held) with easy access to many fine restaurants! Rooms are beautifully appointed and comfortable. Staff is friendly, efficient, and helpful. I hope to return again soon.

Date of stay: January 2020
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
2  Thank VAButterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at The Berkeley Hotel, responded to this reviewResponded 5 weeks ago

Thanks so much, VAButterfly for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020

Had an excellent stay while in Richmond and while there are many hotel options within the area, I choose The Berkeley for its boutique feel as well as its traditional charm. Plus, since I'm on temporary assignment, it was within walking distance to my office. Staff is very professional and tentative. On-site restaurant has a small menu but, plenty of choices. Valet parking and bell service was top-notch. Room was very spacious, clean, and plenty of room to spread out. Overall, would highly recommend.

Date of stay: January 2020
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
1  Thank hedrickma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at The Berkeley Hotel, responded to this reviewResponded January 14, 2020

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.

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Reviewed January 13, 2020

This small independent hotel has over the years become the hotel of choice for those that wish to stay downtown. And posting this review does not help keeping it a secret. But so it be. So for your newbies to this hotel keep it to yourself or share it only with your inner circle

Date of stay: January 2020
  • Trip type: Traveled as a couple
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Review collected in partnership with this hotel
1  Thank Erikvanstrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at The Berkeley Hotel, responded to this reviewResponded January 14, 2020

Thanks so much! Guests like you Erkvanstrien are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

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Reviewed January 12, 2020

At the last minute we had to drive to Richmond for several appointments. The Berkeley staff was spot on in every way. Ms Starlett placed us in a wonderful room that we didn’t expect and made our one night very special after a long day. We can’t wait to return for a longer stay in the perfect location with such caring staff.

Room tip: End rooms offer more windows
Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Cleanliness
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1  Thank 2020live
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at The Berkeley Hotel, responded to this reviewResponded January 13, 2020

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020

This hotel is suited for couples and is in a great location. The staff were very friendly and attentive and the breakfast was great. Valet parking is available even if you book your room via a third party site. You can navigate Richmond without getting on the toll roads and there are multiple places to eat close by. However, many are closed on Sunday. We would definitely stay here again. One day the restaurant was not able to serve breakfast (we had prepaid for it) and they gave us credit for parking.

Room tip: Ask about views. We had a room with a view of the street. Some rooms only have a view of a brick wall.
Date of stay: October 2019
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Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at The Berkeley Hotel, responded to this reviewResponded January 13, 2020

Wow!!! We would first like to thank you for taking the time to tell us about the visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

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