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Reviewed August 13, 2017

Without exception, all Berkeley staff had a positive, can do attitude. They made you truly feel welcome. The decor is conservative and in good taste, not at all garish as seems in vogue. The guest rooms are quiet and sleep was not interrupted.

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1  Thank Stephan G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kevin M, Manager at The Berkeley Hotel, responded to this reviewResponded August 14, 2017

Wow!!! We would first like to thank you Stephan G, for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

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Reviewed August 9, 2017

This hotel is right in the middle of the restaurant/bar district in downtown Richmond. It is a great location for a romantic weekend with so many things to do within walking distance. Lower level rooms can have some street noise, but you are in the heart of the city!

Room tip: Higher floors have less street noise
Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MattK266
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kevin M, Manager at The Berkeley Hotel, responded to this reviewResponded August 10, 2017

Wow!!! We would first like to thank you Matt K for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

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Reviewed August 8, 2017

Would return - my stay was very enjoyable - nice rooms - would have enjoyed being able to have an earlier breakfast on Saturday - location is great - within walking distance of many amenities. Excellent personnel interactions at checkin and departure - bartender and waitress in the restaurant were excellent as well.

Date of stay: August 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank W1347NKmartinl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kevin M, Manager at The Berkeley Hotel, responded to this reviewResponded August 9, 2017

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

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Reviewed August 7, 2017

Hotel was dated at this time. I understand they are going through a renovation. Not one of the four of us got a good night sleep. The beds were horrible the towels were old there was no water pressure. The breakfast service was slow. Would not recommend.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank suem285
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kevin M, Manager at The Berkeley Hotel, responded to this reviewResponded August 8, 2017


We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will come back and visit us here at The Berkeley Hotel.

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Reviewed August 5, 2017 via mobile

Fantastic, cant say enough . Starlett front desk amazing and Will at the bar and chief Tony ! Sensational . Be back soon !best crab bisque and fried oysters in 27 years . Service and food amazing. Accommodation pretty great as well

Date of stay: August 2017
Trip type: Traveled as a couple
Thank O7243QDjennyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kevin M, Manager at The Berkeley Hotel, responded to this reviewResponded August 7, 2017

Thanks so much Jenny C! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

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