In the middle of a two day business trip, I had a flat tire at 10:30 p.m. on my way back to the hotel after visiting with friends. As it turned out, when the tire blew, a piece of it punctured my fuel tank. Needless to say, this was an incredibly stressful situation, particularly for a woman traveling alone. I ended up having to stay two extra days at the hotel while I waited for my car to be repaired.
During that time, the hotel staff, Starlett, Matthew, Belah and TJ took amazing care of me. They did everything from trying to change the tire, to checking on my well-being each time I saw them, to offering me all kinds of options to make my stay easier. They truly took a really bad situation and made it not so bad.
Plus the hotel and my room were really beautiful, the food and service at the restaurant was excellent, and their Business Plans are great deals This is definitely THE place to stay in downtown Richmond!
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- Also Known As:
- Berkeley Hotel Richmond