The hotel is well located in downtown Richmond, with valet parking and a very friendly check-in and valet staff. The rooms are not as great as the hotel rates would lead you to believe, and with our room (412) there was a constant roar from the road below and the sidewalk crowds till very early in the morning hours. This hotel like many others must think that the more pillows on the bed, the higher the quality, but they just end up on the floor to make room for yourself. And does anybody want floor pillows on your bed? Leave the restaurant alone; dry, tasteless, overcooked food. We had two meals, during our stay, breakfast and dinner, and both were not worth the price, even with the dinner as part of our room package. You would think the wait staff would question whole plates of food, not touched, but they did'nt seem to care or were just used to seeing the bad food and wanted to avoid asking the customer. Lastly, why put bottles of water in your room with stickers saying for your convience, we'll charge your bill $4.00 each. Come on, at your hotel rates, just hand the customer a 89 cent bottle of water at check-in with a smile and say have a great night.
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- Also Known As:
- Berkeley Hotel Richmond