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“Excellent Sleep spoilded by Linen's”

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Omni Richmond Hotel
Ranked #16 of 82 Hotels in Richmond
Certificate of Excellence
Reviewed September 26, 2013

Great experience. Bed's sleep like fluffy clouds and room design are a highlight. A smoothly run business with great service in a quiet atmosphere. Location is perfectly placed on the edge of The Slip. Great for foodies and pub crawlers.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,604 - 1,610 of 2,040 reviews

Reviewed September 24, 2013

A colleague and I recently spent one night at the Omni and attended an all day conference the following day. We paid $20 to valet when we arrived and they kept our car all of the next day until we were done with the conference even though we checked out first thing that morning. They even brought our car up so we could pack it before going to the conference. All staff were very helpful and polite.

We had a basic room with 2 full/queen beds (I didn't make the reservation so I'm not positive about the bed size). The hotel itself is beautiful and clean. Our room on the 11th floor was lovely, spacious, and clean; our view from the large window was great, too. The bed was fantastic - very comfortable and lush bedding. The bathroom was quite big as well. We had a mini fridge and a coffee maker. My friend tried to use the coffee maker and had lots of problems with it...not sure if was the machine or operator error.

The Omni is in a perfect location. We walked to nearby restaurants for dinner and lunch. There are many amazing high end restaurants nearby and the streets are gorgeous to walk at anytime of day or night. The area is just charming – beautiful, quaint, gorgeous old buildings, and while there are people walking and cars going by, it is still peaceful and exciting at the same time. There is a Starbucks and restaurant inside the hotel as well. Lastly, the area for our conference was nice. The room was large to accommodate everyone and was beautiful. The set up and use of the computer, projection, and A/V equipment was flawless. We were served a continental breakfast of coffee, various juices (that weren’t labeled so I did get a mouthful of the wrong juice), and assorted fruit and pastries. Staff worked hard to ensure everything was replenished as needed and they were constantly cleaning up the used dishes and trash.

The Omni and staff accommodated us and our conference beautifully. I plan to return with my husband just for a quick getaway to enjoy the surrounding area for the beautiful streets and great restaurants.

  • Stayed: September 2013, traveled on business
    • Location
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1  Thank ucstefi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

From the website, I expected a lot more from such a highly rated hotel. My work paid for the hotel stay, so I am not as upset as I would have been had I paid out-of-pocket. The tub should drain automatically. As it did not drain well, I had to turn the shower's water pressure down to keep from the tub filling up. There should not be mold in the shower (especially as much as was present). Sheets should be thrown out when stained- not washed and reused. Also, others' hair was visible on the "fresh" sheets. That's disgusting. There were very large red stains all over the carpet that I was grossed out to be near. I woke up at 3am from a spider in my bed. Overall, I expected at least a clean place to stay. I was glad they offered to move me out of the room, but by that time, I was already unpacked and did not want to go through the hassle. I am thankful for the breakfast buffet (for 2) they provided to try to rectify the situation. I also liked the free Starbucks for Select Guests.

  • Stayed: September 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

This hotel provides outstanding service in all areas. Friendly and accommodating staff, excellent amenities, value, and central location in downtown Richmond. All personnel were helpful with special requests and every level of service was performed to our satisfaction. Would definitely stay again.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

This is a A+ hotel. This is very clean, friendly hotel. Our room was very large, with plenty of room to move around in. We had a king size bed. The sheets were nice and soft. Lots of blankets. The bathroom was large. Plenty of hot water with great water pressure. Nice soft towels. The staff were very friendly. You are always great with a smile and a warm hello. If you are looking for a hotel in Richmond, Va, this is the one you want to stay at.We will be coming back.

  • Stayed: September 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

I've stayed here twice. Nice hotel overall. Great location and friendly staff. No microwave in room or in hotel for your use (in case you have leftovers or bring your own breakfast). Mini-bar is tiny so no real access to fridge to keep water cold. No free Wi-Fi. Extremely noisy hallways - got an awful nights sleep.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Located in the middle of downtown Richmond, conveniant to everything. Great hotel and great service and the staff is very accomodating. Walking distance to great restaurants and pubs, capitol and you can grab a quick taxi to the river area.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Karl E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219-4012
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range: $143 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

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