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“Nice hotel overall”

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Omni Richmond Hotel
Ranked #17 of 82 Hotels in Richmond
Certificate of Excellence
Reviewed September 23, 2013

I've stayed here twice. Nice hotel overall. Great location and friendly staff. No microwave in room or in hotel for your use (in case you have leftovers or bring your own breakfast). Mini-bar is tiny so no real access to fridge to keep water cold. No free Wi-Fi. Extremely noisy hallways - got an awful nights sleep.

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Omni Hotels & Resorts
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,652 - 1,658 of 2,083 reviews

Reviewed September 22, 2013

Located in the middle of downtown Richmond, conveniant to everything. Great hotel and great service and the staff is very accomodating. Walking distance to great restaurants and pubs, capitol and you can grab a quick taxi to the river area.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Karl E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

I have been staying at the Omni for over 14 years for business. Loved the location walking distance to old town Richmond, restaurants and the Capitol.

This year the Omni has a new ongoing contract with the Redskins Football team. Even though I have been a loyal customer, I felt like and was treated second rate. From being harassed to go around barricades, having to show my Id on entering, to getting yelled at when I tried to use the business center at night to make some photo copies. (The RedSkins took over the second floor where business center is located)

Only bright shining light was China (receptionist) who went out of her way to help me get some copies made late night and had a great sense of humor.

I get that the Redskins are good business for the hotel and bring allot of prestige and money but don't forget Loyalty of Business travelers.

  • Stayed: August 2013, traveled on business
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1  Thank Greg O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

I was extremely satisfied with my stay at the Omni. I have stayed at several Omni hotels before, but the Richmond Omni may be my favorite. I loved the location of the hotel... everything was so close! The staff was amazing and the bed in my room was so comfortable.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

We stayed two nights in this lovely hotel in the beautiful city of Richmond. The first night at 1:45 a.m. someone was knocking and then pounding over and over on the door across the hall and yelling for Ben to let them in. Another guest quieted them down. Again, at 3 a.m. the same thing happened, and again, another guest got them to leave. The next morning one of the revolving door panes was shattered. Apparently, a drunk bike rider fell into it. Our next stay in Richmond will be elsewhere. Too bad, as otherwise it was great.

  • Stayed: September 2013, traveled as a couple
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Thank JillpainterMoyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

My wife and I visited the Richmond Omni for the first time in several years and while the experience was pleasant, we never felt really welcome or more than part of the revenue stream. The front desk staff were nice folks, but not very welcoming or informative about the upcoming stay and services available. The door staff was fairly invisible, but the restaurant and valet parking staff were excellent and friendly.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Larry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

Impeccable - The Cleanliness of the room and Hotel itself was/is amazing. The staff from Valet to Front Desk to Loyalty Ambassador and Reservations as well as Restaurant staff were gracious/accommodating and professional.

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Omni Hotels & Resorts
Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219-4012
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range: $159 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

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