This hotel has perhaps the best trained staff for customer satisfaction of any hotel I have stayed at. Everyone, and I mean down to the most unsung employee, was courteous, friendly, accommodating. Service was instantaneous. When we called for our car, it was there before we were. When I had a minor issue with our door lock, it was repair instantly. Checking and checkout were painless. The shower heads were the best. Every shower was awake up massage. The hotel is well located for pleasant walking to the river, to government architectural charm, to quaint restaurants and nightlife. The one negative was the hotel restaurant. We did not eat there despite an adequate menu as it was so uninteresting in appearance and empty of customers whenever we went by it. The hotel did have a more than adequate Starbucks that served brilliantly for breakfast.
Except for this, the hotel stay was comfortable, pleasant and reasonably priced.
- Official Description (provided by the hotel):
- Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more less
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- Also Known As:
- Omni Richmond Hotel Richmond
- Omni Hotel Richmond
- Richmond Omni Hotel