We have stayed a Courtyard Marriot Hotels before and thought they were really fine, but this one was different. The staff at the front desk were dressed in very casual clothes and not very attentive to us. We stood at the counter for a few minutes, politely waiting, until one of the staff finally look up from the computers and asked if we needed anything. The rugs in the hallways and room needed cleaning, as well as the wood around the door knobs and elevator pad. It was visibly dirty. Our room was tidy, but not clean. The counters and table tops had not been wiped down, there were hairs and what looked like tooth paste on the shower walls, and it was very musty. The towels smelled musty too. We let the staff know and they did not seem concerned in front of us. We were given another room, but it was not much better. We always try to look for the positive in places, but here, we just were not pleased. It did make us consider staying in our car for the night, but we didn't.
- Official Description (provided by the hotel):
- Immerse yourself in the charming ambiance and modern comforts of Courtyard Richmond West. With a convenient location outside of downtown, our hotel is near the Carytown district, University of Richmond, Virginia Commonwealth University and Richmond International Raceway. Following a day of meetings or exploration, settle into our contemporary hotel rooms and suites. We offer free Wi-Fi, plush bedding and spacious workstations to satisfy all of your needs. After a well-rested night, get your pulse racing at our fitness center and sparkling outdoor pool for your daily workout. Whenever hunger strikes, delight in a tasty meal or snack at our Bistro restaurant and 24-hour Market. We also feature two event venues, perfect for hosting your productive meeting or memorable social gathering. Don't forget to take advantage of our planning and catering services. Whether you're visiting for business or pleasure, enjoy a satisfying stay at Courtyard Richmond West. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Richmond West Hotel Richmond
- Richmond Courtyard
- Richmond Marriott