My DH has been here quite a while working an IT contract in Richmond. The hotel is nice enough. The room is clean and we have not seen any bugs. The cleaning ladies do an awesome job. They are very friendly and go out of their way to help. They probably don't get the tips they deserve. They do a great job! The cops show up here quite often. There are loud disagreements in the parking lot and road that is close by that you can hear in your room. Sometimes this happens right outside your room. All of the tenants have been friendly. The hotel is pet friendly which is great.
The main thing is that if you need internet for your work, do NOT stay here. You have to call for service everytime you try to get on the internet and those calls can take forever. The other person that wrote about the internet service was exactly right. The wi-fi service is just bad or basically non existant. It really is a shame since if you are staying here on business it is imperative to have dependable internet service. For what it's worth the first several months my DH was here he did not have as many issues with the internet service. For months though we have not been able to get on wi-fi without issues and forget about sending emails. For a place that should expect business guests, internet is a requirement not a luxury and you won't get dependable wi-fi service here.
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