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Econo Lodge-Broad St
Ranked #62 of 82 Hotels in Richmond
Reviewed December 12, 2007

My husband and I stayed at this hotel for one night on November 24, 2007. This was the first time that we had booked a hotel through Priceline. Of course my husband's idea. Priceline paid for the hotel, but when we arrived the clerk asked for our credit card to put on hold for incidentals. Upon returning home, we realized that the clerk actually charged us a 2nd time for the room. When I contacted the manager she was nice and agreed that it was their mistake and she would work it out. Well after a week and a half, the hotel still had not credited my account. In fact, they had 2 additional authorizations on my account and was holding over $200 on my account. When I spoke with the manager, she denied that this was happening and just told me that it was on the end of my bank. It took a good minute to get things worked out. Finally they credited my account and things were okay. The hotel stay was nice and they had a wonderful continental breakfast, but with everything I had to go through, I would never stay there again.

  • Stayed: November 2007, traveled with family
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1  Thank cscronce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 - 25 of 25 reviews

Reviewed July 15, 2007

When we checked in, the staff person was competent, but not very pleasant. Upon entering our room, we encountered some sort of air freshener odor, but the room was clean nonetheless.
Shower pressure was good, and the air conditioner worked fine.
Look out in the pool; the ladder leading down the steps into the water was dislodged. I had to do some under water maneuvering to get it into place.

When we went to sleep, all was quiet until 1:30 AM, when we heard someone trying to get into our room. I walked over and peered out the window and saw a young girl with a suitcase standing in front of our door. I shooed her away. At 3:30 AM, someone KNOCKED on our door. This time my wife chased the persons away. AT 4:30 AM, SOMEONE ELSE KNOCKED ON OUR DOOR, and my wife had to get up yet again to chase someone else away ( I was trying to keep my 2 year old son asleep). So, at the very least, there was some miscommunication somewhere (or at the very worst, we were in a room that has seen some other type of "business"...)

If you can afford to, stay somewhere else, but if you can't then just put a sign on your door saying "NO, BONEHEAD, THIS IS NOT YOUR ROOM"...

  • Stayed: July 2007, traveled with family
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1  Thank BaltoBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2007

We usually stay in the Sheraton, but could not get a room at short notice for this trip. We were a little concerned about staying here, but everything was very clean, including the bathroom. The first night, our sheets came untucked (bed wasn't made properly), but the second night it was fixed (without any request from us). Towels are a little thin, and there was only one hand towel (two of us in room) and two bath towels.

The only problem we had was that we checked out at 6:00 am. The lobby was locked, and no one came when we rang the bell, so we were not able to get a receipt. The complimentary breakfast was fine, although some fruit would have been nice. I'd stay here again.....

  • Stayed: March 2007, traveled as a couple
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1  Thank NancyWD819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2006

We stayed here one night because it was convenient to a business meeting I had. The hotel seemed fairly clean--I didn't have any problem with the room in that sense. Definitely no frills. But the service was disappointing. They only put out pastries for breakfast and when we went down at 8:00 they were completely out--not ONE pastry--and there was no one in sight. We decided to just check out. I had to ring the bell, and a young woman came out looking like she'd been sleeping in the back room (even down to the rumpled T-shirt and lounge pants and squinted eyes as she hit the morning light). And this was at 8:00 in the morning, not the crack of dawn. A tad noisy in the evening with everyone going up and down the walkway--definitely an eclectic clientele. So, pretty clean room but not a place I'd rush to return to. Especially for the price--I booked online but while I was waiting to check in, the guy in front of me (who'd walked in off the street with no reservation) was quoted a price TWENTY dollars cheaper!

  • Stayed: May 2006, traveled on business
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3  Thank Leslie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2005

We checked in and the clerk/desk manager was dressed in a suit
which was impressive. He was completely professional and extremely
friendly. I told him that I was just married and on my honeymoon, he
was kind enough to warmly congratulate me! The breakfast served in the
lobby the following morning was exceptional. We truly enjoyed our stay there and will certainly be back when we return to the area!! Thank you for a pleasant experience!

  • Stayed: March 2005
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4  Thank jntdickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014
Google Translation

  • Stayed: January 2014, traveled as a couple
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Thank dyad2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge-Broad St

Address: 7300 W Broad St, Richmond, VA 23294-3604
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 82 Hotels in Richmond
Price Range: $49 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge-Broad St 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Econo Lodge-Broad St Hotel Richmond
Richmond Econo Lodge
Econo Lodge Richmond

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