The reviews that I read about this place leading up to our stay we're pretty accurate. Although, I came in with an open mind I was not persuaded otherwise. We were able to get a really good deal via Groupon for our stay. This is the only thing that made the stay worth it. I only paid $66 night with the Groupon voucher and after staying here I wouldn't want to pay any more than that. $66 is a fair value for this place so I'm not sure how they continue to lure guests in here with rates in the $80-90 range. It is close to I-95 and 64 which makes it convenient for traveling.
It really wasn't like they did a bunch of stuff wrong, they just didn't overwhelm me with service or cleanliness. Our room was adequately furnished, had an A/C unit that worked well, and didn't smell like cigarette smoke so that was a plus. However, our bathroom was a bit small and very dark with only one light. The toilet seat has no lid which is not sanitary. There was a patch job above the shower that looks like it might have been done by an apprentice or someone just learning to do patchwork. Around 4:30 on Saturday (we checked in Friday night and left on Sunday) we returned from a day of shopping in Williamsburg and wanted to shower and freshen up before heading out for dinner. We were informed that there was a shortage of towels and that we would not be able to get any for another hour or more. This was a problem since we had already thrown our towels onto the bathroom floor expecting to get new ones. We were not pleased with that.
Overall, this was a good value at $66, but paying anything more than that would not be appropriate for this place. I have stayed in many Holiday Inn's, but none have been this below average.
- Official Description (provided by the hotel):
- WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more less
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- Also Known As:
- Holiday Inn Richmond South-Bells Road Hotel Richmond