To the date of my stay in this Sheraton Hotel I had not had a single bad stay at this chain. The low bar is set by this hotel. The overall service for at this hotel is just poor. The only reason I am not giving this one star is because the basics were still in place. To give an example I requested to talk to the manager to voice my concerns in a constructive way. He was not available so I asked the front desk clerks to ask him to call me. It is now 3 weeks and I am still waiting. I will not recommend this hotel and will not stay here again. For frequent travelers and anybody expecting to usual Sheraton quality fare in the concierge lounge fogedaboudit! Measly fare and the attendants ration the Diet Coke can you believe it because you are not allowed to take more than one. Don't wast your money at this hotel you will just get aggravated like I did. I moved to the Marriott in downtown Richmond very nice hotel.
- Official Description (provided by the hotel):
- Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more less
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- Also Known As:
- Sheraton Richmond
- Richmond Sheraton