I stayed here for a single evening. I arrived a bit after the 3:00 check-in time. Check-in went smoothly and Bonnie was very pleasant and explained all of the amenities available and the hours.
When I arrived at my room it had not been cleaned and was still a mess from the previous guests. A hotel employee happened by and saw my pained look and immediately called down to the front desk. By the time I got down to the lobby Bonnie already had the new room assigned and apologized for the inconvenience. To make up for it she gave me an "upgrade" to a room with a view of the lake and a mini-fridge. The lake view was obscured by the pine trees so if you pay extra for the room with a lake view you are likely to be disappointed.
The room was OK. It was clean and the bedding was nice. The AC was powerful and pumped out cold air. Of course it made a lot of loud noises, but you definitely were not hot.
The hotel seemed to be quite full but it was not noisy in the hallway (but it may have been masked by the AC :) during the night.
On the plus side the internet and parking was free and the location is convenient to the local attractions.
The check-out went smoothly and was done with a smile.
Based on the experience I would stay here again.
- Official Description (provided by the hotel):
- Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more less
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- Also Known As:
- Sheraton Richmond
- Richmond Sheraton