I work for the days Inn so I know how hard the staff works and I know that things sometimes go wrong and its beyond the staffs control; however, I also know what can cause problems and did my best to make sure the staff had what they needed from me. Unfotunately someone got hold of my credit card number just before our trip so knowing my card would be declined I called and gave my husbands credit card number. The girl at the front desk kept insisting I would be all set for my two future stays, but I work the front desk so I insisted she put in the new card number. She must not have put it in right away or perhaps your system doesn't alert you when the exp is incorrect, because it declined. So when our exhausted family arrived after driving 11 hours I got a lecture on my card declining. Then we got to the room and you couldn't even get out of the bed by the wall. Our niece is missing school and had homework to do, but the internet didn't work and when we tried to get help the man said it was our computer, but our nook and ipod and mac computer didn't work either. The woman who checked us out was very nice and checked to see if our reservations for the 22nd were under the right cc information. we thank her for her hard work.
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- Also Known As:
- Super 8 Richmond/Chamberlayne Rd. Hotel Richmond
- Richmond Super Eight
- Richmond Super 8