I stayed at this hotel for one night while attending a Special Olympics training session. I checked in with my group around 7pm. They only have one computer for check in, so it went slowly. They do have a very comfortable lobby to wait in with lots of tables and chairs. Food and drinks are also sold right next to check in. I had a double double room on the 5th floor. It was very spacious and nicely decorated. I had a sectional sofa, desk and chair, wet bar with fridge and plenty of lighting options. The beds were very firm. They have those new small square feather pillows on the bed. What is up with this? I did not sleep well due to those annoying tiny pillows. The bathroom has a toilet and shower and a locking door. Next to that is the sink and dressing area and a nice size closet with ironing board and iron and a full length mirror. This was a very nice feature. I had a very large flat screen tv, however, I could not figure out the remote, so I did not use it. I found the room to be warm even with the a/c on. The room comes with a single serve coffee maker and a decent hairdryer. There is no room service, so I went back down to the lobby to order a sandwich. It took over 30 minutes and was not very good. Quite expensive too. I purchased a bottle of diet soda and asked for a glass of ice. They did not offer this, so I handed them my special olympics plastic cup and they filled that with ice for me. The staff was very nice. Breakfast the next morning was good. Several things to choose from...hot and cold. Food is replenished rather quickly when it runs low. The hotel seemed very clean which is important to me. The meeting room we had was FREEZING and the chairs were not very comfy, but not a big deal. All in all I enjoyed the stay and would not mind staying there again for another training session.
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- Also Known As:
- Hyatt Place Richmond / Arboretum Hotel Richmond
- Hyatt Richmond
- Richmond Hyatt