At first impression you think this will be a terrific stay. The lobby is well decorated and comfortable with a nice bar area. The staff is friendly and check in super fast. The room was big with a sitting area, big TV and king bed. The negatives that ruined it from being special, are the tiniest, most dysfunctional bathrooms I have seen in a major chain. The door actually hits the toilet and the mirror bangs around when you go to shut the door. The bed was also a disappointment and not as comfy as other hotels. Pool area is nice but stark, no greenery, just concrete and brick. But once again the staff came thru and brought out fresh towels with a smile. So not a bad choice, just some odd design flaws.
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- Also Known As:
- Hyatt Place Richmond / Arboretum Hotel Richmond
- Hyatt Richmond
- Richmond Hyatt