This location was a one night stopover between two Hyatt Regencies that we stayed at and suffered as expected in comparison. It was a stormy night when we arrived with some powerful thunderstorms and there was some major leaks near the concierge area that made the initial impression pretty unappetizing. The staff however were cheerful and accomodating as we tried to get into the hotel during the deluge.
Our rooms were spacious with the all-important pull out sofa bed available for odd kid #3 which appears to be going out of style unfortunately in most hotels. The room was tired, it felt lived in especially the bathroom. It was just on the line of acceptable where I noticed but it didn't bother me overly. The entire hotel felt that way to me. The TVs were new(er) and we actually have a business hotel that understands that free Wi-Fi has to be part of the service.
Overall it was a middling experience that I wouldn't call bad but under no means would I describe it as the place to stay if you have other choices and a higher per diem. If price is your #1 priority then the Hyatt Place is a good place to stay in the Richmond area.
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- Also Known As:
- Hyatt Place Richmond / Arboretum Hotel Richmond
- Hyatt Richmond
- Richmond Hyatt