This will sound like a complaint, but I want to emphasize that this is a very nice hotel and I will be back. Maybe the things I saw wrong were only apparent because it's such a nice hotel overall.
It's just that it looks like things might be starting to fray around the edges a little: I had to switch rooms because the A/C was broken; my daughter had to switch her room due to a running toilet; one of the two phones was broken; the end of the internet cable for my laptop was broken (no wireless here) and I had to wait a few hours for a replacement....
Other good things: location; I got a great government rate; quiet, business-traveler-oriented ambiance (lack of free breakfast, etc keeps the riff-raff out). Just don't let this place go to seed, Marriott!
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- Also Known As:
- Courtyard By Marriott Richmond Northwest Hotel Richmond
- Courtyard Richmond Northwest
- Richmond Courtyard
- Richmond Marriott