First, this hotel is undergoing major renovation, so hopefully there are improvements when it is completed in Feb 2012. The front entrance is no longer in use, and the check in triples as the business center and the marketplace-- very crammed. All of that I can get over, since the property states clearly on their website that they are in renovations. What I cannot forgive, however, is the lack of cleanliness. My socks were disgusting on the bottom after walking around in my room for the evening. I am hoping that the room I was in has not been renovated, because it was really gross. Even more disturbing/gross, though, was the fact that when I entered the bathroom, there was an ALREADY USED, STILL WET washcloth hanging off the door handle. Had I not already changing into loungewear, I would have gone down to the front desk! I also did not feel safe in this hotel-- the hallways are dingy and as a single female traveler, I was not comfortable in a room with a walk-up patio outside and a connecting door inside. I heard noise outside the door all night and did not sleep well. Creepy. Not a good experience, and I will choose a different property in the area if I need to return for business.
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- Also Known As:
- Courtyard By Marriott Richmond Northwest Hotel Richmond
- Courtyard Richmond Northwest
- Richmond Courtyard
- Richmond Marriott